Booking Contact a Customer

Contact a customer

Office staff may need to contact a customer regarding a booking. The system makes communication with customers quick and easy. To do this:
  1. Go to the booking
  2. At the top right of the page, click Customer
  3. Select Send Email or Send SMS
  4. Choose a canned response or type a message
  5. Press Send
Alternatively,
  1. Go to Bookings
  2. Select the type of booking or click All Bookings
  3. On the booking overview, click one of the contact icons below the customer’s name
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