Senior Care & Aged Care Scheduling Software for Mobile and Facility Locations
Run a more organised senior care and aged care business across home care visits, mobile caregiver schedules, care homes, assisted living facilities, and fixed care locations with smarter scheduling, faster family communication, less admin, and stronger cash flow from first enquiry to final payment.
OctopusPro helps mobile and facility-based senior care and aged care businesses, mobile care teams and facility-based care teams, mobile caregivers, care workers and facility care staff and mobile care workers, mobile care teams, and mobile care businesses manage the complete mobile and facility-based senior care and aged care workflow in one connected system. Schedule residential care visits and facility care tasks, recurring senior care and aged care schedules, home care visits and facility care tasks, facility-based care tasks, multi-site and facility care visits and facility care tasks, online senior care and aged care enquiries and intake-based care visit and facility care requests, recurring care visits and facility care tasks, short-notice care service requests, and last-minute senior care and aged care enquiries without relying on spreadsheets or disconnected calendars.
Manage care worker availability, client profiles, client homes, service addresses, resident rooms, and facility locations, online intake-based care visit or facility care request details, senior care intake and care notes, care history, service add-ons, forms, checklists, signatures, proof of completed appointment, invoices, payments, and visit completion records from enquiry through to final payment. OctopusPro also supports Online Senior Care & Aged Care Enquiry and Care Service Request Management for online senior care and aged care booking requests, client intake form submissions, senior care intake form submissions, and digital follow-up workflows.
Manage every senior care, home care, and facility-based aged care workflow from one place
- Schedule caregivers, care workers, and nurses, care visits and facility care tasks, care worker routes, home care visits and facility care tasks, and online senior care and aged care booking requests.
- Store client details, client home, resident room, or facility location profiles, care visit or facility care task notes, and care history.
- Automate confirmations, reminders, follow-ups, invoices, and payments.
- Track enquiries, quotes, recurring senior care and aged care schedules, visit attendance, and visit completion records.
Drive Revenue and Profitability with Better Senior Care & Aged Care Management
Caregiver, Care Worker, Nurse, and Facility Staff Scheduling
Keep your caregivers, care workers, and nurses fully utilised, reduce scheduling chaos, and run care visits and facility care tasks, home care visits and facility care tasks, facility-based care appointments, and client-site and facility-location care visits and facility care tasks from one organised calendar. Stay organised and improve mobile and facility-based senior care and aged care operational efficiency by managing multiple caregivers’ schedules and care visits and facility care tasks from one calendar. Coordinate care visits and facility care tasks and follow-up visits while keeping clients, residents, and families informed and your team fully prepared.
Scheduling and Assignment Board for Caregivers, Care Workers, Nurses, and Care Visits
Use OctopusPro’s scheduling and assignment board to manage care visits and facility care tasks, unassigned work, and care worker workloads from one live calendar. Drag and drop care visits and facility care tasks, scan care visits and facility care tasks in list view, match work to the right caregiver, care worker, or nurse, and keep the day running without juggling spreadsheets, whiteboards, or disconnected calendars. See Calendar – Scheduling & Care Worker Scheduling, Calendar List View, and Find Availability.
Daily, Weekly, and Monthly Senior Care & Aged Care Schedule Views
Get better visibility of workload, capacity, and bottlenecks so you can plan ahead instead of reacting at the last minute. Use flexible calendar views to plan care visits and facility care tasks by day, week, or month. This makes it easier to manage workload, monitor caregiver, care worker, or nurse and care visit or facility care task capacity, avoid scheduling conflicts, and keep your operation running on time.
Flexible Calendar Setup for Mobile Home Care and Facility-Based Aged Care Workflows
Schedule work more efficiently, improve visibility, and organise care visits and facility care tasks around the way your business operates. OctopusPro’s flexible calendar setup adapts to mobile and facility-based senior care and aged care operations, care visits and facility care tasks, home care visits and resident care tasks, aged care, senior living, and multi-site and facility care visits and facility care tasks, and caregiver, care worker, nurse, and facility staff rosters, with calendar filters, live availability, mobile service areas, facility locations, resident room or care location availability, and assignment rules that help you manage work clearly and effectively.
Google and Outlook Calendar Integrations
Reduce double appointment, save admin time, and keep your care team aligned with Google Calendar integration and Outlook Calendar integration. OctopusPro keeps care visits and facility care tasks, availability, and schedule updates in sync, improving visibility across your team and making day-to-day scheduling easier to manage.
Make Sure Every Care Visit or Facility Care Request Is Handled Quickly and Professionally
Reduce delays, improve response times, and route every care visit or facility care request to the right caregiver, care worker, or nurse more efficiently with structured care worker assignment and scheduling workflows. OctopusPro helps your admin team, mobile and facility-based senior care and aged care operations, and caregivers, care workers, and nurses coordinate work through manual and automatic assignment options, real-time progress tracking, and clearer visibility from request through to completion. This gives your care team better control over care worker scheduling, reduces scheduling conflicts, and helps care visits and facility care tasks move more smoothly through the workflow.
Let Caregivers, Care Workers, and Nurses Accept or Decline Mobile Care Visit Requests
Reduce response delays, give caregivers, care workers, and nurses more flexibility, and keep care visits and facility care tasks progressing without losing control over care worker scheduling. With OctopusPro’s accept and decline care visit and facility care request workflows, fieldworker care visit and facility care request management tools, and settings to allow caregivers, care workers, and nurses to accept or decline care visit and facility care requests, caregivers, care workers, and nurses can review new assignments, accept suitable work, decline care visits and facility care tasks that do not fit their availability or mobile mobile service area or facility availability, provide decline reasons, and suggest alternative times when enabled. Your care team can notify caregivers, care workers, and nurses by push, SMS, or email and quickly reassign declined work so care visits and facility care tasks keep progressing smoothly from care worker scheduling to completion.
Ready to run senior care and aged care services with less admin?
Start a free trial, compare pricing, or book support to see how OctopusPro can organise caregiver, care worker, and nurse schedules, care visits and facility care tasks, senior care intake and care needs reviews, quotes, invoices, and payments from one connected platform.
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Modernise your home care, senior care, and facility-based aged care workflow without adding more admin.
Replace disconnected calendars, spreadsheets, message threads, and manual follow-ups with one organised system for care visits and facility care tasks, senior care intake and care needs reviews, care visits and facility care tasks, caregiver, care worker, and nurse schedules, quotes, invoices, payments, and client, resident, and family communication.
Need setup guidance?
Tell us about your mobile and facility-based senior care and aged care workflow.
Share how you manage caregivers, care workers, and nurses, care visits and facility care tasks, home care visits and facility care tasks, care packages, and payments so the OctopusPro team can help you choose the best next step.
Automatically Match the Right Caregiver, Care Worker, Nurse, or Facility Staff Member to Each Care Visit
Improve client or resident care fit and care consistency, strengthen care quality, and assign care visits and facility care tasks more accurately from the start. OctopusPro helps you match each care visit or facility care task to the right caregiver, care worker, or nurse using a combination of skills, care types and appointment types, mobile and facility-based senior care and aged care services offered, and eligibility, together with real-time availability, working hours, leave, time blocks, synced calendars, and map-based mobile or facility-based senior care and aged care service areas and facility locations to make smarter scheduling and assignment decisions. This is especially useful when care visits and facility care tasks need to be assigned based on both capability and real care worker coverage, including specialist work such as client intake form submissions, senior care and aged care enquiries, online senior care and aged care enquiries, client-site and facility-location care visits and facility care tasks, aged care, senior living, and multi-site and facility care visits and facility care tasks, senior care and aged care pre-visit intake review and appointment coordination, multi-site and facility care visits and facility care tasks, online senior care and aged care booking requests, multi-site senior care and aged care schedules.
Flexible Location Types for Home Care Visits, Facility Care Workflows, and Online Senior Care Enquiries
- Mobile and On-Site Mobile Senior Care & Aged Care Services — ideal for client-site home care visits and resident care tasks, home care visits and facility care tasks, client-site and facility-based senior care and aged care services, client sites, workplace care sites, client-site client homes, service addresses, resident rooms, and facility locations, recurring mobile care programmes, and client-site and facility-location care visits and facility care tasks and other care visits and facility care tasks where the care worker travels to the client.
- Client Client Homes, Resident Rooms, and Care Locations and Facility Locations, Facility Addresses, and Mobile Team Coverage — ideal for saved client home or care locationes and facility locations, client homes, service addresses, resident rooms, and facility locations, workplace care sites, strata client homes, service addresses, resident rooms, and facility locations, rental client homes, service addresses, resident rooms, and facility locations, and multi-site senior care and aged care accounts where care workers and nurses attend the client site.
- Online Senior Care & Aged Care Enquiries and Intake-Based Care Visit and Facility Care Requests — ideal for online senior care and aged care enquiries, remote senior care intake form submissions, intake-based care visit and facility care requests, follow-up messages, and quote reviews, online senior care and aged care enquiries and intake-based care visit and facility care requests, follow-up visits and senior care intake and care needs reviews handled through client-provided details, intake forms, phone calls, email, or online care service request forms.
Whether your mobile and facility-based senior care and aged care business operates from a client home or care location or facility location or care location or facility location, visits clients on-site, supports organisations across multiple client homes, service addresses, resident rooms, and facility locations, or manages online care service requests, OctopusPro keeps scheduling, client, resident, and family communication, reminders, calendar invites, care worker access and client home, resident room, or facility location profiles organised in one place.
Caregiver, Care Worker, and Nurse-Based Scheduling
Make care team capabilities easier to deploy, improve care visit and facility care task accuracy, and define more clearly which caregivers, care workers, and nurses can perform which types of work. With skills-based care worker assignment by mobile and facility-based senior care and aged care services, appointment types, caregiver, care worker, and nurse experience, and eligibility, configure senior care and aged care staff profiles around the mobile and facility-based senior care and aged care services they offer and the work they are approved to handle. This helps you assign care visits and facility care tasks based on appointment type, appointment format, care type, care location or facility location requirements, caregiver, care worker, or nurse capability, and internal requirements, and can be extended with profile data and custom fields to record things like appointment formats, care team sizes, care visit or facility care task resource options, access requirements, or other senior care and aged care-specific criteria.
Real-Time Caregiver, Care Worker, and Nurse Availability
Avoid double appointments, schedule with greater confidence, and give your care team a clearer view of who is genuinely available for new care visits and facility care tasks. With real-time care worker availability, OctopusPro checks each caregiver’s working hours and live calendar availability, including unavailable periods and breaks, so care visit and facility care task time slots reflect actual care team capacity. When enabled, it only shows clients available time slots where at least one matching caregiver, care worker, or nurse is available, helping you make better assignment decisions, reduce scheduling conflicts, and keep the day running more smoothly.
Map-Based Mobile Service Areas, Facility Locations, and Coverage Control
Prevent out-of-arean care visits and facility care tasks, reduce wasted travel for mobile caregivers, care workers and facility care staff and mobile care workers, and assign care visits and facility care tasks based on real caregiver, care worker, or nurse coverage. With map-based mobile or facility-based senior care and aged care service areas and facility locations and coverage rules, OctopusPro lets you define precise territories, multiple service regions, and overlapping coverage where needed. This helps you match care visits and facility care tasks to the right caregivers, care workers, and nurses based on actual coverage, apply a default travel radius when required, and avoid care visits and facility care tasks outside the areas you support.
Turn more senior care and aged care leads into confirmed care visits and facility care tasks.
Capture senior care and aged care enquiries, respond faster, send clearer quotes, and move clients from first contact to confirmed care visit or facility care task without losing details across inboxes, calendars, and spreadsheets.
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Optimise Your Senior Care & Aged Care Management Software
Client, Resident, Service Address, and Facility Location Profiles with Structured Senior Care Intake
Collect the right care visit and facility care task details upfront so your team can prepare care service estimates faster, understand client requirements, care location or facility location details, and senior care and aged care requirements more accurately, and deliver more consistent repeat service. OctopusPro stores structured client and care location or facility location profiles with details such as client name, appointment type, care type, care visit or facility care task preferences, preferred appointment format, care history, care notes, and custom fields, helping your team identify care visits and facility care tasks faster and manage senior care records more efficiently. See Client, Care Location and Facility Location Profiles, Mobile Client Homes, Resident Rooms, and Care Locations, Facility Locations, and Related Records and Custom Fields.
Care History and Client Record Management
Understand client needs faster, deliver more consistent service, and build client trust with a complete record of every care visit or facility care task. With care history and record management, OctopusPro keeps previous care visits and facility care tasks, notes, attachments, invoices, and communication records in one place, helping your team track past work, support future care visit or facility care task recommendations, and provide a more transparent client service experience.
Saved Client Homes, Resident Rooms, Facility Locations, Service Addresses, and Venue Details for Repeat Clients
Speed up repeat care visits and facility care tasks and reduce address errors with Saved Online Enquiry and Client-Site Mobile Client Homes, Resident Rooms, and Care Locations and Facility Locations for multi-site clients and facility coordinators, facility coordinators and senior living partners, facility managers, offices, hotels, and client-site client homes, service addresses, resident rooms, and facility locations, and repeat client accounts and required client-care location or facility location selection during online senior care and aged care booking request. OctopusPro lets you store multiple client home or care locationes and facility locations, multi-site sites, home addresses, online intake-based care visit or facility care request details, client homes, service addresses, resident rooms, and facility locations and access notes, and other client-linked records in the client and care location or facility location profile, then require the client to choose the correct care location or facility location, care visit or facility care task, or care location or facility location before submitting an care visit or facility care task. This is ideal for multi-site, corporate, and multi-site and care location or facility location management clients, commercial mobile or facility-based senior care and aged care service clients, and repeat clients who book work across multiple sites.
Digital Senior Care Intake Forms, Care Checklists, Client/Resident Profiles, and Proof of Completed Care Visit
Standardise client intake form submissions, care needs reviews, and follow-up senior care intake and care needs reviews, reduce missed steps, and maintain a more professional, accountable care service process with digital senior care and aged care forms and checklists. OctopusPro helps mobile and facility-based senior care and aged care businesses and mobile care teams and facility-based care teams manage client senior care intake forms, care notes, senior care and aged care summaries, internal checklists, senior care and aged care reports, follow-up records, senior care and aged care enquiries, caregiver, care worker, or nurse handover notes, and visit completion records in one structured workflow. Capture customised checklists, optional attachments or consented photos, care notes, client approvals, signatures, and proof of completed appointment in a consistent format that can be completed online or offline. This helps your mobile and facility-based senior care and aged care operations improve accountability, reduce mistakes, keep a clear audit trail, and stay consistent across senior care and aged care quality checks, internal process records, senior care and aged care approvals, and client sign-off. See Forms & Checklists Overview, Using Forms & Checklists, and Digital Signatures.
Unified Senior Care & Aged Care Management
Reduce admin, improve team coordination, and keep care visits and facility care tasks progressing more efficiently with one connected senior care and aged care practice management system. OctopusPro brings together senior care and aged care enquiries, quotes, care visits and facility care tasks, caregiver, care worker, and nurse schedules, invoices, and payments in one place, so your team can manage each care visit or facility care task more smoothly from intake to completion.
Custom Care Visit and Service Statuses for Your Mobile and Facility-Based Senior Care & Aged Care Workflow
Give your team clearer workflow control, better visibility, and stronger automation across every care visit or facility care task. With custom senior care and aged care statuses for mobile and facility-based senior care and aged care workflows, OctopusPro lets you create stages such as Awaiting Approval, Awaiting Caregiver, Care Worker, or Nurse Confirmation, Client Intake Complete, Ready for Care Visit or Facility Care Task, On Hold, or Follow-Up Required, so each care visit or facility care task can be tracked and managed in a way that fits your process.
Care Packages, Supplies, Equipment, and Inventory Control
Reduce delays, improve pricing accuracy, and keep profitable care visits and facility care tasks progressing with tighter control over senior care and aged care sterile senior care and aged cares, disposable supplies, alcohol swabs, PPE and hygiene supplies, portable care equipment, care worker kits, portable care tables, PPE, care consumables, and stock. OctopusPro helps you track stock levels, organise senior care and aged care sterile senior care and aged cares, disposable supplies, alcohol swabs, PPE and hygiene supplies, portable care equipment, care worker kits, portable care tables, PPE, care consumables, and equipment, and add products directly to quotes, care visits and facility care tasks, and invoices, so care visits and facility care tasks are priced more accurately and less likely to be delayed by missing or mismanaged items. See the Products & Inventory guide.
Care Packages, Supplies, and Add-On Service Management
Create clear care packages and recurring maintenance plans for initial consultation packages, home-visit care packages, follow-up care add-ons, mobile visit add-ons, care plan support, aftercare support, care maintenance packages, travel fees, extra care worker support, care needs reviews, follow-up visits, and common care visit options, then link the right products, pricing rules, and care visit options to each care visit or facility care task. OctopusPro helps you organise mobile care visit service lines and senior care and aged care products, equipment, and supplies in a structured way so your team can prepare care service estimates faster, upsell more accurately, and keep mobile and facility-based senior care and aged care workflows consistent. See Create a New Service and Products & Inventory.
Match every care visit or facility care request to the right caregiver, care worker, or nurse.
Use care worker availability, mobile or facility-based senior care and aged care service areas and facility locations, mobile care visit types, care team capacity, and care visit or facility care task notes to coordinate residential care visits and facility care tasks, home care visits and facility care tasks, client-site appointment check-ins, and care visit and facility care requests with confidence.
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Care Estimate-to-Booking and Care Package Workflow
Create professional care visit or facility care task estimates faster, improve quote accuracy for care packages, and convert approved quotes into booked work without duplicate data entry. OctopusPro keeps pricing, notes, attachments, custom fields, approvals, and follow-up activity connected in one workflow from quoting through to scheduling, invoicing, and payment. See Senior Care & Aged Care Estimate & Estimate Management, View & Manage Quotes, Accept or Decline Quotes, and Custom Fields.
Follow-Ups & Reminder Automation
Improve care service estimate conversion, reduce missed opportunities, and keep your pipeline active with more consistent follow-up. OctopusPro helps you manage manual follow-up tasks and automate reminder messages, so your team can stay on top of open quotes more efficiently.
Set a follow-up date for each care service estimate, view due and overdue follow-ups in one place, and automate reminders by email, SMS, and WhatsApp where enabled. Expiry dates can help create urgency, while reminders stop automatically when an care service estimate is accepted, declined, cancelled, deleted, or converted into an care visit or facility care task. Communication logs also give your team clear visibility into what has been sent and what still needs action. See the Senior Care & Aged Care Estimate Follow-Up Reminder Automation guide.
Modern mobile and facility-based senior care and aged care workflows without the admin overload.
Keep care visits and facility care tasks, recurring senior care and aged care schedules, client home, resident room, or facility location profiles, client, resident, and family communication, invoices, payments, and follow-ups moving smoothly as your senior care and aged care business grows.
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Improve Senior Care & Aged Care Enquiry Conversion and Appointment Rates
Turn more senior care and aged care enquiries into paying work, respond faster, and convert more leads into confirmed care visits and facility care tasks with a more organised sales workflow. With senior care and aged care enquiry management, lead tracking, and senior care and aged care enquiry-to-care visit or facility care task conversion, OctopusPro helps your team review new opportunities sooner, send quotes promptly, and move every lead efficiently from first contact to confirmed care visit or facility care task.
Website Enquiry Widget and Customer Portal Contact Us Lead Funnel
Capture more care service requests, reduce missed opportunities, and give your team a faster path from enquiry to care service estimate or care visit or facility care task. With the embedded lead capture form for your website and the Customer Portal Contact Us senior care and aged care enquiry form, OctopusPro lets prospects submit service details, client homes, service addresses, resident rooms, and facility locations, intake notes, and timing questions when they are not ready to book yet. Each submission automatically creates an senior care and aged care enquiry your team can qualify, follow up, and convert into an care service estimate or care visit or facility care task without re-entering details. This is especially valuable for client intake form submissions, senior care and aged care enquiries, complex senior care and aged care programmes, commercial care visits and facility care tasks and enquiries, and other “senior care intake-first” care visits and facility care tasks.
Automated Lead Recovery and Appointment Follow-Up
Recover lost revenue, reduce manual chasing, and stop leads from going cold with more consistent follow-up. OctopusPro helps you re-engage incomplete care visits and facility care tasks and missed opportunities using automated senior care and aged care enquiry contact-attempt notifications and abandoned cart follow-up messages, along with lead follow-up reminders. This helps your team stay on top of open opportunities, respond more consistently, and convert more leads into booked work.
New Enquiry Notifications and Full Senior Care & Aged Care Enquiry Review Workflow
Help your care team respond sooner, qualify leads faster, and make sure promising care visits and facility care tasks do not sit unanswered. With web and mobile senior care and aged care enquiry notifications in OctopusPro’s notifications centre and a full senior care and aged care enquiry details view for lead qualification, follow-up, and conversion, your team can review service details, addresses, photos, communication history, follow-up reminders, lead source data, and conversion options from one screen as soon as a new senior care and aged care enquiry is submitted. This helps you respond faster, stay organised, and convert more senior care and aged care enquiries into quotes and confirmed care visits and facility care tasks.
Enquiry Discussions, Internal Notes, and Client Updates
Keep every pre-care visit or facility care task conversation in context, help your team collaborate more effectively, and follow up with greater confidence. With threaded senior care and aged care enquiry discussions, internal notes, and visibility controls and email, SMS, and calling directly from senior care and aged care enquiries, OctopusPro lets your team collaborate internally, attach files, share client-visible updates when needed, and maintain a complete communication trail linked to the senior care and aged care enquiry instead of scattered across inboxes, text messages, and personal notes.
Make scheduling, quoting, and payments easier to manage.
Give your team a simpler way to handle care packages, short-notice care service requests, recurring care visits and facility care tasks, reminders, approvals, invoicing, and payment collection from one system.
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Website appointment channel
Integrate your website and start accepting senior care and aged care booking requests online
Turn your website into a 24/7 appointment channel that generates more senior care and aged care enquiries, care visit and facility care requests, senior care intake and care needs reviews, and care service requests without adding extra admin
OctopusPro helps senior care and aged care businesses, mobile care teams, and facility-based care teams prevent short-notice care service requests, give clients clearer appointment options, and make sure your team has enough time to prepare, assign staff, and travel to the appointment.
- Let clients request quotes and submit senior care and aged care, client-site visit, and care service request submissions for your care visits and facility care tasks and mobile and facility-based senior care and aged care services online.
- Let clients choose exact care visit or facility care task start times or preferred time windows in the customer portal, depending on how your scheduling workflow is set up.
- Apply minimum advance notice rules for new online senior care and aged care booking requests so your team has enough time to prepare, care worker scheduling, and travel before the care visit or facility care task starts.
- Customise your customer portal website with your brand colours, fonts, and styling without needing design or coding skills.
- Add your business logo, images, and favicon to create a professional branded experience.
- Display your mobile and facility-based senior care and aged care services and care visit options clearly in an organised care service catalogue.
- Use the portal as a standalone care visit or facility care task website if you do not already have a site, or embed it into your existing website.
- Add a “Book Now” button to encourage faster senior care and aged care conversions.
- Add client login and signup access so clients can manage their care visits and facility care tasks, approvals, and payments.
- Use your own website domain or portal URL for a more seamless online experience.
- Link your social media pages and listings to improve reach and trust.
- Offer multiple languages to support a broader client base.
Self-Service Online Booking for Mobile and Facility Care Visits and Facility Care Tasks
Make care visit or facility care task easier for clients, reduce admin, and manage scheduling, care worker scheduling, and care visit and facility care task progress from one connected system. With online care service estimates, appointments, and appointment management, OctopusPro helps your team manage work from anywhere while clients can request quotes and book mobile and facility-based senior care and aged care services through your website. Customise the care visit or facility care task experience to match your brand, present your mobile and facility-based senior care and aged care services clearly, and use it as part of your website or as a standalone care visit or facility care task site.
Client Self-Service Appointment Rescheduling
Reduce admin, improve convenience, and give clients more flexibility with client self-service care visit or facility care task rescheduling. OctopusPro lets clients reschedule care visits and facility care tasks through the customer portal or directly from care visit or facility care task confirmation and reminder emails, while your business keeps control with minimum notice rules for care visit or facility care task changes. This helps your team cut back on calls and back-and-forth messages, reduce scheduling conflicts, and make it easier for clients to update their care visit or facility care task without leaving your system.
Controls for Exact Times, Time Windows, and Advance Notice
Offer clearer care visit or facility care task choices to clients while keeping tighter control over availability and scheduling. With exact care visit or facility care task start times and client time-window settings and minimum notice time rules for new online senior care intake and care needs reviews, OctopusPro lets you choose whether clients book a precise time or an available time window, while controlling how much notice is required. This helps create a smoother online senior care and aged care booking request experience and reduce last-minute scheduling pressure.
Compatible with all website builders, regardless of the platform
Add online booking and lead capture to your existing site without rebuilding your website or changing platforms
Automated Care Visit or Facility Care Task Reminder Notifications
Bring clients back at the right time, improve retention, and generate more repeat revenue with automated senior care and aged care reminders. OctopusPro helps you send recurring and follow-up reminders for mobile and facility-based senior care and aged care services such as post-appointment follow-ups, repeat senior care and aged care schedule renewals, follow-up visits, care visit or facility care task reminders, and recurring mobile care programmes, repeat mobile and facility-based senior care and aged care services, aged care, senior living, and multi-site and facility care visits and facility care tasks, and recurring senior care and aged care work, and planned follow-up visits and recurring senior care and aged care programmes, making repeat care visit or facility care task easier and helping you stay top of mind. See Automate Recurring Service Reminders for Senior Care & Aged Care Clients.
Recurring and Repeat Care Visits and Facility Care Tasks
Lock in future work, reduce reappointment admin, and create more predictable recurring revenue with repeat and recurring senior care and aged care scheduling. OctopusPro lets you create repeat and recurring care visits and facility care tasks for mobile and facility-based senior care and aged care services such as follow-up visits, aged care, senior living, and multi-site and facility care visits and facility care tasks, recurring senior care intake and care needs reviews, client intake form submissions, planned reviews, and repeat mobile and facility-based senior care and aged care services, while also letting you offer recurring online senior care and aged care booking requests for clients.
Voucher Codes, Promotions, and Senior Care Campaigns
Create more demand, win new clients, and bring existing clients back with targeted offers and seasonal senior care campaigns. OctopusPro helps you drive more care visits and facility care tasks using discount voucher code management and customer portal promotions and homepage banners, making it easy to launch first-service discounts, time-sensitive offers, and seasonal senior care campaigns that attract new business and encourage repeat care visits and facility care tasks.
Give caregivers, care workers clearer mobile and facility care schedules with better care visit details.
Help caregivers, care workers, and nurses arrive prepared with client details, client home, resident room, or facility location profiles, appointment notes, client homes, service addresses, resident rooms, and facility locations, forms, and care visit or facility care task updates available from the admin dashboard or mobile app.
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Mobile, Facility, Client-Site, and Multi-Site Care Visits and Facility Care Tasks
Reduce confusion, price travel more accurately, and handle complex client-site senior care and aged care scheduling, multi-site routes, aged care and workplace care visits, workplace care sites, and short-notice senior care and aged care call-outs with greater control. OctopusPro supports multi-address care visits and facility care tasks for home, client-site care location or facility location, mobile mobile service area or facility availability, multi-site, and multi-site and facility care visits and facility care tasks, making it easier to manage short-notice care service requests, client-site and facility-location care visits and facility care tasks, client-site and facility-location care visits and facility care tasks, client-site service visits, online intake-based care visit or facility care request details, and other multi-site mobile and facility-based senior care and aged care workflows. You can also use distance-based travel fees to calculate travel between client home or care locationes and facility locations, client homes, service addresses, resident rooms, and facility locations, workplace care sites, rental client homes, service addresses, resident rooms, and facility locations, and managed sites where needed, helping you recover care worker travel time more fairly while keeping pricing clearer for clients.
Exact Client Homes, Facility Locations, Shared Pin Links, and Google Maps URLs
Improve care location or facility location accuracy, speed up care worker scheduling, reduce care location or facility location errors, and help caregivers, care workers, and nurses reach the exact care location or facility location faster for client-site, client-site, and mobile senior care intake and care needs reviews, and hard-to-access care visits and facility care tasks. With Google Maps URL and shared pin capture during care visit or facility care task and mobile care location or facility location tools for precise client-site, client-site, and mobile client homes, service addresses, resident rooms, and facility locations, your team can paste a client’s dropped pin or Google Maps share link into the care location or facility location prompt, confirm the exact care location or facility location on the map, and use precise GPS pin client homes, service addresses, resident rooms, and facility locations for last-minute client-site and mobile or facility care visit and facility care requests and hard-to-find client homes, service addresses, resident rooms, and facility locations.
Assign Caregivers, Care Workers, and Nurses Faster with Real-Time Mobile and Facility Staff Tracking
Improve response times, reduce unnecessary travel, and make faster assignment decisions with real-time fieldworker tracking. OctopusPro helps your team view active caregivers, care workers, and nurses on a live map, identify the closest available mobile senior care and aged care worker for short-notice care visits and facility care tasks, and schedule work more efficiently based on real-time care location or facility location. See how it works in our real-time fieldworker care location or facility location tracking software guide.
ETA Updates, Facility Check-Ins, and Geofenced Mobile Care Visit or Facility Care Task Progress
Improve punctuality, reduce “where is my caregiver, care worker, or nurse?” calls, and give care worker schedulers clearer care visit and facility care task progress visibility with real-time tracking and automated updates. OctopusPro combines real-time GPS tracking and live care visit or facility care task status updates with live ETA updates, GPS care visit or facility care task tracking, and running-late alerts, plus geofenced arrival and automatic fieldworker check-out. This helps your team monitor care worker travel, arrival, and departure more accurately and keep scheduled care visits and facility care tasks running on time.
Live Caregiver and Care Worker Tracking for Clients
Set clearer arrival expectations, improve client confidence, and reduce unnecessary calls to your admin team with live caregiver, care worker, or nurse tracking for clients. OctopusPro lets clients follow their assigned caregiver, care worker, or nurse while they are on the way, helping create a more transparent service experience and making arrival times easier to understand.
Mobile Address Privacy and Facility-Based Care Task Details
Protect client privacy, control when sensitive address details are revealed, and keep visibility aligned with your care worker scheduling workflow. With address masking until the caregiver, care worker, or nurse taps On the Way and fieldworker permissions that control what mobile senior care and aged care workers and nurses can view in the app, OctopusPro helps prevent premature access to sensitive client homes, service addresses, resident rooms, and facility locations and supports stronger privacy controls based on care worker travel status.
Nearby Care Visits and Facility Care Tasks and Proximity-Based Care Worker Assignment
Reduce travel time, improve response times, and fit more profitable work into each day with Nearby Care Visits and Facility Care Tasks and proximity-based scheduling for senior care and aged care workers and nurses. OctopusPro helps care worker schedulers and caregivers, care workers, and nurses view care visits and facility care tasks by geographic proximity, identify the closest qualified caregiver, care worker, or nurse, and cluster work more efficiently across online senior care and aged care enquiries and intake-based care visit and facility care requests, client-site home care visits and resident care tasks, client-site and facility-location care visits and facility care tasks, and short-notice care service requests. This supports smarter route planning and helps your team complete more care visits and facility care tasks without sacrificing care quality. In simple terms, Nearby Care Visits and Facility Care Tasks proximity-based scheduling helps you plan around an care visit or facility care task by showing nearby care visits and facility care tasks, travel distance, and available time slots so you can cluster care visits and facility care tasks and optimise routes. In contrast, Real-Time Fieldworker Location Tracking software shows the live location of active caregivers, care workers, and nurses, helping care worker schedulers identify who is closest right now for faster care worker assignment and real-time assignment decisions.
Create a smoother booking journey for senior care and aged care clients.
Let clients request care visits and facility care tasks online, receive confirmations and reminders, update care visits and facility care tasks where allowed, and stay informed before and after each care visit or facility care task.
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Client, Resident, Family Contact, Service Address, and Facility Location Management
OctopusPro’s built-in CRM tools bring together client details, client homes, service addresses, resident rooms, and facility locations, client home, resident room, or facility location profiles, quotes, care visits and facility care tasks, invoices, complaints, and a complete communication history in one organised system. You can also manage client profile and care location or facility location custom fields, labels, internal notes, client homes, service addresses, resident rooms, and facility locations or assets linked to the client, account statements, and billing details from one profile, while giving clients a secure self-service space through customer portal profile management to keep their details up to date. This helps your team respond faster, personalise service more easily, and maintain a clearer client record across the full relationship lifecycle.
Automated Care Visit or Facility Care Task Reminders and Confirmations
Reduce no-shows, protect caregiver, care worker, or nurse time, reduce cancellations, and keep clients and caregivers, care workers, and nurses better informed without extra manual follow-up. With automated email, SMS, and app reminders and confirmations, OctopusPro can send reminders before scheduled care visits and facility care tasks and confirmations with the necessary care visit or facility care task information for upcoming, booked, rescheduled, changed, or cancelled care visits and facility care tasks. You can also customise your reminder and confirmation messages to match your workflow and branding, helping keep every care visit or facility care task on track and everyone informed every step of the way.
Automate Client and Staff Communication
Save hours of admin, reply faster, keep your admin staff, caregivers, care workers, and care workers and nurses aligned, and present a more professional and consistent image at every stage of the care visit or facility care task. With email and SMS automations for client updates, reminders, and internal staff communication, plus canned responses and reusable message templates, you can send status updates, on-the-way notifications, rescheduling alerts, quotes, invoices, payment reminders, follow-ups, internal prompts to staff, and consistent replies to common senior care and aged care enquiries, senior care and aged care questions, updates, approvals, and follow-ups without rewriting the same messages every time.
Two-Way Client, Resident, Family, and Care Worker Communication
Keep everyone aligned, make communication easier to track, and reduce delays caused by scattered messages. With two-way care visit or facility care task communication and direct messaging with caregivers, care workers, and nurses through OctopusPro, your team can contact clients, contact caregivers, care workers, and nurses, send updates, request approvals, answer questions, and keep chat, SMS, calls, and communication history linked to the relevant senior care and aged care record instead of scattered across personal devices.
WhatsApp Integration
Reach clients and caregivers, care workers, and nurses faster, reduce communication delays, and manage WhatsApp messaging from one central system with WhatsApp Business integration through Meta. OctopusPro lets you use approved Meta templates for confirmations, reminders, status updates, follow-ups, first-contact auto-responses, and targeted bulk WhatsApp campaigns to mailing lists. It also helps you track template status, message care location or facility location, read rates, failures, and overall account activity, giving your team better visibility and control over day-to-day client, resident, and family communication and outreach.
Digital phone system, missed-call workflows, and call logging
Deliver a more professional calling experience, keep every call linked to the right client record, and manage phone communication more efficiently from one system. OctopusPro lets your team handle business calls, SMS, voicemails, call routing, and call logs in one connected workflow, with in-app calling, team-based number routing, missed-call workflows, and communication history tied to the right records. This helps your team stay organised and responsive without relying on personal mobiles. See the Digital Phone System guide.
Unified Notifications Hub Across Web and Mobile
Help your team respond faster, stay organised, and keep time-critical communication from being missed with one central notifications hub across web and mobile. OctopusPro brings calls, voicemails, SMS, discussions, leads, and operational updates into a notifications centre for web and caregivers, care workers, and nurses, supported by a live dashboard with senior care and aged care enquiries, SMS, and discussion widgets. This gives reception, admin staff, and care worker schedulers a clear view of what needs attention next, helping them react faster to new leads, missed calls, internal updates, and time-sensitive client, resident, and family communication.
Share Care Notes, Forms, Consent Documents, and Attachments with Caregivers, Care Workers, Nurses, and Facility Staff
Give caregivers, care workers, and nurses the context they need before they start, reduce back-and-forth, and help care visits and facility care tasks get completed more accurately with better field collaboration and documentation. With care visit and facility care task attachments, OctopusPro lets your team attach estimates, intake attachments, consent documents, and appointment preparation notes, instructions, invoices, and other care visit or facility care task-related files, while also allowing caregivers, care workers, and nurses to upload appointment documentation, consented photos where relevant, and other field attachments as the work progresses. This keeps admin staff, caregivers, care workers, and care workers and nurses aligned, improves communication, and creates clearer proof of completed appointment and completion throughout the care visit or facility care task.
Secure Cloud Storage for Documents, Forms, and Senior Care Records
Keep critical care visit or facility care task information secure, accessible, and easy to find throughout the full appointment lifecycle. OctopusPro securely stores your business data in the cloud, giving your team reliable long-term access to the records, attachments, and documentation connected to each care visit or facility care task. Whether your staff are in the admin dashboard, on-site at client home or care locationes and facility locations, or working remotely on admin tasks, they can quickly find the information they need to quote, schedule, deliver care visits and facility care tasks, invoice, and follow up with confidence. This helps maintain continuity across every stage of the care service process without relying on paper files or scattered files or systems.
Get Paid Faster and Keep Cash Flow Under Control
Shorten the time between completing work and collecting payment while keeping invoicing and payment records easier to manage. OctopusPro helps mobile and facility-based senior care and aged care businesses manage invoicing, payments, deposits, and refunds more efficiently. Generate invoices quickly, collect payments through supported gateways, track balances, automate reminders, and maintain clear financial records for every care visit or facility care task. This reduces admin work and creates a smoother payment experience for both clients and staff.
Saved Cards, Card on File, and Flexible Deposit Terms
Reduce payment friction, make it easier for clients to approve work, and support more flexible care visit or facility care task and payment workflows. With service payment terms for deposits, card-on-file, and pay-later care visits and facility care tasks and saved payment methods in the customer portal, OctopusPro lets you collect deposits, securely store cards for later charging, and help returning clients pay faster without re-entering their details. This is especially useful for client intake form submissions, senior care and aged care enquiries, approval-based care visits and facility care tasks, short-notice mobile senior care and aged care call-outs, recurring maintenance, and balance-after-service workflows.
Mobile, card-present, and online payments in one workflow
Get paid faster, reduce admin, and give clients more ways to pay with one connected payment workflow. OctopusPro supports online deposits and secure payment methods, mobile payment collection, card-present payments at the client site or during a mobile or facility-based aged care appointment, and secure payment links sent with quotes and invoices. It integrates with multiple payment gateways, including Stripe, PayPal, Authorize.Net, Square, Checkout.com, eWAY, WePay, and Tap, so you can collect deposits, balances, and on-site payments more efficiently while keeping quoting, invoicing, and payment collection connected in one system.
Ad-Hoc Senior Care & Aged Care Services and Appointment Charge Adjustments
Capture extra labour, senior care and aged care products, equipment, supplies, and one-off charges immediately so changing care visit or facility care task scope does not lead to missed revenue. With custom mobile and facility-based senior care and aged care services and non-catalogue line items added from the fieldworker app, caregivers, care workers, and nurses can record unexpected labour, extra labour time, extran senior care and aged care products, equipment, supplies, and other additional care visit or facility care task items directly in quotes, care visits and facility care tasks, and invoices from the field.
Integrate with industry-leading payment gateways
In-App Invoicing and Payment Collection for Home Care Visits and Facility-Based Care Services
Close out care visits and facility care tasks faster, invoice sooner, get paid closer to care visit or facility care task completion, and make payment collection easier while the caregiver, care worker, or nurse is still on-site or completing the visit. With instant invoicing and in-app invoicing and payment collection, OctopusPro lets caregivers, care workers, and nurses create invoices and take payment as soon as the care visit or facility care task is completed, helping reduce delays, improve transparency, shorten the gap between finishing the care visit or facility care task and collecting payment, and keep cash flow improving.
Invoice Labels, Tracking, and Audit Trail
Stay organised, resolve disputes faster, and give your team clearer visibility over invoice progress with invoice labels and tags plus a detailed invoice history log and audit trail. Categorise invoices by workflow stage, track key actions such as sent, edited, paid, or voided, and quickly review what changed, when it changed, and who made the update. This makes it easier to manage finance workflows, investigate billing questions, and keep invoice records clearer and more accountable as your operation grows.
Digital Signature Capture
Approve work faster, reduce paperwork, and create a more reliable sign-off process with digital signature capture. Collect client approval and sign-off for quotes, care visits and facility care tasks, and invoices electronically, whether the client signs through any browser on their own phone or device using a secure link, or signs on-site through the fieldworker app when the caregiver, care worker, or nurse is with them. This helps you confirm approvals faster, capture proof of service more professionally, and maintain a clearer digital record without paper forms.
Automated Payment Reminders
Improve collections, protect cash flow, reduce overdue invoices, and save your team time with automated payment reminders. Automatically send unpaid and overdue invoice follow-ups by email, SMS, and WhatsApp. It also works well with client billing cycles for consolidated invoicing and custom invoice due dates and billing terms, making it easier to align reminders with agreed payment schedules, recurring billing arrangements, and client-specific billing dates so you can get paid faster and manage accounts more consistently.
Branded Invoice PDFs and Payment Advice
Look more professional, reduce confusion, and help clients pay faster with clear branded invoice documents. With custom invoice PDF templates, branding, and payment advice, you can add your logo, choose logo alignment, customise the layout, and style your invoices with your preferred font family, font size, font color, and border color to better match your brand. You can also add custom header and footer content, include clear payment instructions, terms, care notes, or legal disclaimers, and apply different branding for different trading names, helping make invoices easier to understand, more consistent, and more professional to send.
Payment Tracking, Due Dates, and Terms
Improve cash flow control, set clearer payment expectations, and make balances, deposits, refunds, and due dates easier to manage. OctopusPro gives staff and clients clear visibility of payments, receipts, deposits, and refunds, including paid amounts, outstanding balances, and payment history, while allowing you to apply invoice due dates and payment terms such as pay on completion, care visit or facility care task start, Net terms, or fixed billing dates at invoice, client, service, or company level. This makes it easier to support trade accounts, part-payments, and deposit-based care visits and facility care tasks, track overdue invoices more accurately, and align reminders and collections with agreed payment schedules.
Coordinate mobile and facility-based senior care and aged care teams without the guesswork.
Use mobile or facility-based senior care and aged care service areas and facility locations, travel details, saved client homes, service addresses, resident rooms, and facility locations, map links, and care worker availability to manage client-site senior care and aged care, multi-site and facility care visits and facility care tasks, venue care visits and facility care tasks, and short-notice care service requests more efficiently.
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Efficiently Manage Multi-Site Senior Care Agreements, Facility Locations, and Repeat Care Services
Handle higher care visit or facility care task volume more efficiently, deliver more consistent service, and keep multi-site and facility care visits and facility care tasks, aged care, senior living, and repeat appointment workflows, or mobile or facility-based senior care and aged care service and contract work organised from one connected system. OctopusPro helps businesses serving commercial mobile or facility-based senior care and aged care service portfolios, trade accounts, logistics operators, government care visits and facility care tasks, and corporate clients manage multiple care visits and facility care tasks, repeated care visits and facility care tasks, and long-term service contracts in one place. With care history tracking, automated communication, and centralized scheduling, it becomes easier to coordinate ongoing work, maintain care quality, and manage contract clients more effectively as your business grows.
Group and Merge Invoices
Reduce billing admin, improve invoice clarity, and present clients and facility coordinators, facility coordinators and senior living partners, facility managers, offices, hotels, and client-site client homes, service addresses, resident rooms, and facility locations, and repeat client accounts with a more professional view of charges using grouped and merged invoices. This is especially useful for trade accounts, recurring maintenance programs, and businesses managing multiple care visits and facility care tasks for the same client, helping you keep billing accurate and easier to manage as your operation grows.
Optimise Billing Cycles for Senior Living, Multi-Site, Home Care, and Repeat Aged Care Clients
Reduce billing admin, simplify reconciliation, and manage high-volume commercial mobile or facility-based senior care and aged care service invoicing more efficiently with flexible billing cycle management. OctopusPro helps you group multiple completed care visits and facility care tasks into scheduled invoices for trade accounts, multi-site and facility care visits and facility care tasks, aged care, senior living, and repeat appointment workflows, or mobile or facility-based senior care and aged care service clients, and other commercial mobile or facility-based senior care and aged care service clients, making recurring billing clearer, more organised, and easier to control.
Sell and manage care packages more professionally.
Create clearer care service estimates, package options, service add-ons, follow-up reminders, and recurring mobile and facility-based senior care and aged care workflows so your team can manage sales and delivery in one place.
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Configured for Your Mobile and Facility-Based Senior Care & Aged Care Workflow
Run your business more efficiently with a system that fits your workflow instead of forcing you into a generic setup. OctopusPro supports mobile, mobile and facility-based senior care and aged care operations, and hybrid service care location or facility location workflows, so you can manage the way you work today and adapt more easily as your business grows.
Mobile Service Area and Facility Location Management
Keep growing without losing control by managing multiple mobile service areas or facility availability, mobile service zones, and hybrid operations in one system. OctopusPro helps you assign mobile and facility-based senior care and aged care services and caregivers, care workers, and nurses by client home, resident room, service address, or facility location, control which mobile care team or facility team handles each care visit or facility care task, filter schedules by area, and keep reporting, payments, and operations organised as your business expands. See Multi-Facility POS, Care Service Location Types, and Fieldworker Mobile Service Areas and Facility Locations.
Distance-Based Travel Fees and Geo-Pricing Zones
Protect margin on mobile work and charge more accurately for travel, distance, and mobile mobile service area or facility availability pricing. With distance-based travel fees for mobile senior care and aged care call-outs and geo-pricing zones for field mobile or facility-based senior care and aged care service areas and facility locations, OctopusPro can automatically apply free travel thresholds, per-kilometre or per-mile charges, and different pricing by suburb, postcode, or service zone, so the right travel fee is added without manual calculation.
Team Care Visits and Facility Care Tasks with Lead Caregivers, Care Workers, Assistants, and Support Staff
Complete larger care visits and facility care tasks more efficiently, define team roles more clearly, and keep accountability and payroll organised when multiple caregivers, care workers, and nurses are needed on-site. OctopusPro lets you assign multiple caregivers, care workers, and nurses to one care visit or facility care task and manage support team accounts for lead caregivers, care workers, and nurses and assistants for bigger care visits and facility care tasks, online enquiry and client-site or facility-location care visit or facility care task scheduling work, multi-site and facility care visits and facility care tasks, aged care, senior living, and repeat appointment workflows, or mobile or facility-based senior care and aged care service, and specialist support.
Real-Time Caregiver, Care Worker, or Nurse, Caregiver, and Nurse Activity Log
Improve accountability, resolve disputes faster, and give managers clearer visibility with a real-time activity log and audit trail. OctopusPro records caregiver, care worker, or nurse actions, status changes, and care visit or facility care task updates as they happen, making performance easier to monitor and issues easier to investigate.
Caregiver, Care Worker, Nurse, and Facility Staff Time Tracking, Attendance, and Timesheets
Track labour more accurately, improve payroll confidence, and get clearer visibility into caregiver, care worker, and nurse productivity. OctopusPro records visit attendance, check-in and check-out activity, travel, care visit and facility care task progress, and working hours in real time, helping you reduce reliance on manual timesheets and improve accountability, payroll accuracy, and reporting. See Fieldworker Check-In / Check-Out Tracking and Caregivers, Care Workers, and Nurses, Sub-caregivers, care workers, and nurses & Payroll.
Built for solo caregivers, care workers, growing care teams, mobile care workers and nurses, fixed care facility locations, and senior care and aged care businesses.
Whether you manage one caregiver, care worker, or nurse or a multi-caregiver, care worker, or nurse operation, OctopusPro helps keep scheduling, care worker scheduling, records, communication, billing, and reporting organised as demand increases.
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Caregiver, Care Worker, Nurse, and Facility Staff Payroll and Commission Management
Improve payroll accuracy, reduce admin, and manage caregiver, care worker, or nurse commissions and mixed pay models with more confidence. OctopusPro helps you calculate earnings, commissions, and payouts more reliably for employee caregivers, care workers, and nurses, subcontractors, and mixed pay structures, helping reduce manual work and payroll disputes. See Fieldworker Payroll Management & Reconciliation.
Stop care visits and facility care tasks, follow-ups, and payments slipping through the cracks.
Use reminders, statuses, notifications, client records, quote follow-ups, and payment workflows to keep every care visit or facility care task moving from enquiry to completion.
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Reduce Complaints and Deliver a Better Senior Care, Resident, Client, and Family Experience
Resolve issues faster, protect your reputation, improve client satisfaction, and give clients more confidence with a clearer, more reliable complaint handling process. OctopusPro helps you manage complaints and service issues, handle payment issues and service questions, keep clients updated, track progress, and maintain complete client, resident, and family communication records with a full history of actions taken. With issue and complaint management for service businesses, your team gets clearer workflows, better visibility, and stronger accountability so problems are handled properly, resolved faster, and nothing slips through the cracks.
Client, Resident, and Family Feedback and Review Management
Build a stronger reputation, improve care quality, gain clearer client insights, and add more trusted social proof with client, resident, and family feedback, ratings, and reviews for service businesses. OctopusPro helps you collect internal feedback, monitor client sentiment, and improve service care location or facility location. You can also use Google Senior Care & Aged Care Reviews integration and automated review requests to display public Google Senior Care & Aged Care Reviews, send clients to your Google review page, and automate review requests by email and SMS.
Automated review requests and client reactivation marketing
Save time, re-engage past clients, and promote future mobile and facility-based senior care and aged care services more effectively with automated follow-up and targeted outreach. OctopusPro helps you request feedback after completed care visits and facility care tasks using Client, Resident, and Family Feedback, Ratings & Senior Care & Aged Care Reviews, automate follow-up workflows through Workflow Automations, and use Mailing Lists plus Mailchimp Integration to re-engage clients, market seasonal or recurring mobile and facility-based senior care and aged care services such as senior care intake form submissions, follow-up senior care intake and care needs reviews, client check-ins, aged care, senior living, and multi-site and facility care visits and facility care tasks, and recurring senior care and aged care work, and keep your business in front of the right audience with less manual effort.
Mailing Lists and Client/Family Communication
Grow repeat business, improve campaign targeting, and keep your marketing organised with built-in mailing list management software for service businesses. Create client and staff mailing lists using filters like care location or facility location, care history, labels, and care visit or facility care task status, then use them for promotions, reminders, updates, and reactivation campaigns. You can also integrate OctopusPro mailing lists with Mailchimp for email marketing, automation, and reporting, and learn how to manage campaigns more effectively in the mailing lists marketing guide.
A better system for senior care and aged care providers ready to grow.
Senior Care & Aged Care Review plans, start a trial, or book support to plan how OctopusPro can fit your services, caregivers, care workers, and nurses, client homes, service addresses, resident rooms, and facility locations, care packages, customer portal, and reporting workflows.
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Accounting Integration with Xero and QuickBooks
Save admin time, reduce double entry, improve accuracy, and make reconciliation easier by connecting OctopusPro with Xero and QuickBooks accounting integration. OctopusPro helps mobile and facility-based senior care and aged care businesses and mobile care teams and facility-based care teams sync clients, invoices, payments, and service items between their operational and financial systems, so mobile and facility-based senior care and aged care operations, home care visits and facility care tasks, facility-based care tasks, multi-site and facility care visits and facility care tasks, aged care, senior living, and repeat appointment workflows, and mobile or facility-based senior care and aged care service billing records stay aligned. This makes it easier to automate invoice creation from quotes, care visits and facility care tasks, and completed care visits and facility care tasks, track deposits and part-payments, keep overdue balances visible, issue receipts and payment confirmations, and give your bookkeeper or accountant cleaner, more up-to-date records for reporting, reconciliation, and tax time.
Open API, Webhooks & Third-Party Integrations
Reduce manual work, connect your systems more effectively, and keep data flowing smoothly across your business with API access, webhooks, and third-party integrations. OctopusPro can connect with Mailchimp, Google Maps API, Google Senior Care & Aged Care Reviews, Facebook Page & Messenger, and external CRM, ERP, accounting, and reporting platforms. With the Open API and webhooks, you can sync clients, senior care and aged care enquiries, quotes, care visits and facility care tasks, invoices, and payments, build custom portals or apps, create dashboards in Power BI, Looker, and Tableau, and trigger real-time actions such as Slack or Teams alerts when quotes change, payments are approved, or missed calls need follow-up.
Secure, Searchable Reporting for Your Entire Operation
Make better decisions faster, track performance more accurately, and keep a reliable record of your business activity with secure, searchable reporting. With real-time reporting across care visits and facility care tasks, caregivers, care workers, and nurses, clients, invoices, payments, sales, and operational activity, you can quickly find the data you need, monitor trends, export reports when required, and maintain clear visibility across your entire operation.
Keep Working Online or Offline
Offer a Branded App Experience for Your Senior Care & Aged Care Business
Strengthen your brand, make your business look more professional and established to caregivers, care workers, and nurses, and give repeat clients an easier way to remember, access, and stay connected with your business. With your own branded service industry app, you can publish the OctopusPro app under your company name and business identity, helping your business appear more professional and consistent. For clients, this is especially valuable if you offer repeat or recurring mobile and facility-based senior care and aged care services, as they can access your business more easily and receive push notifications through your branded app, helping build stronger familiarity, trust, and long-term loyalty.
Available Wherever Your Care Team Works
Keep admin staff, caregivers, care workers, and care workers and nurses productive from the senior care and aged care company, the road, or the client site with one connected system available on iOS, Android, and the web. With fieldworker app access and mobile senior care and aged care practice management, your team can stay connected and manage work from anywhere.
Reliable Cloud-Based Data Security
Protect sensitive business data while maintaining stronger access control, accountability, and operational control across your team. OctopusPro supports role-based user permissions and secure staff access control, helping reduce risk while ensuring the right team members can securely access the records and information they need from anywhere.
Senior Care & Aged Care Videos and User Guides
Help your team get up to speed faster and make better use of the platform with the OctopusPro User Guide, webinars, onboarding supplies, and senior care and aged care videos and product walkthroughs. Find step-by-step setup guides, tutorials, and real workflow examples to support onboarding, daily operations, and ongoing improvement across your admin team and field teams.
Launch your mobile and facility-based senior care and aged care workflow with expert support.
Get help planning your setup, organising caregivers, care workers, and nurses, services, care visit or facility care task forms, customer portal options, pricing, reminders, and reporting workflows so your mobile and facility-based senior care and aged care business can move from enquiry to paid care visit or facility care task with less friction.
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