Booking Management

Manage your bookings seamlessly in the cloud!

OctopusPro empowers you to manage your bookings and appointments efficiently in a way that suits your business, customers and staff.

How does it work?

With Octopuspro, you can capture enquiries online and follow them up directly until they are converted into bookings. Your bookings can be also seamlessly captured online, either as new booking requests or as instant bookings, with or without a payment. Your team can efficiently look up resource availability and assist customers by phone, and your mobile workforce and service providers can choose to accept or reject new booking requests from their smart phones or tablets, using your App.

booking management features

Key features

  • Manage bookings seamlessly
  • Take online bookings and payments
  • Manage calendars and invoices
  • Manage requests, bookings & cancellation
  • Create more revenue with booking extras
  • Automate customer communications
  • Set seasonal prices and specials
  • Setup customised and automated Emails
  • Advanced customisable reporting
  • Capture customer details, due and received payments
  • Send professional Emails & SMS
  • Manage site workers / staff check-in and check-out
  • Link terms and conditions, product documents, booking related attachments
  • Reporting, analysis and conversion tracking
  • Export & import of data
  • Connects and Syncs to Google calendar
  • Syncs with Xero and Quickbooks for integrated accounting
  • Offline access through the app for your mobile workforce
  • Plus much more

Staff and Customer Communication and Management

Customerstostaff

Flexible and seasonal smart pricing

Setting and managing prices to meet market conditions can be important to some service industries. OctopusPro provides powerful yet flexible tools that enable you to manage pricing and extras to help your business adjust it’s charges to the market conditions.

  • Create specials and apply discounts
  • Set pricing per service, location or field worker
  • Set dynamic rules for discounting for larger jobs
  • Set different rates for seasonal or emergency work
  • Set rules for minimum booking amounts per service or booking

Access anywhere and anytime

Access and manage your booking system online with no need to ever update your software, and provide mobile access to staff and customers to assist them while on the road. OctopusPro app works even in offline mode so your field workers are ensured access to the vital information needed for their jobs even where there is no internet.

Live availability

Easily manage the availability of your mobile workforce using integrated live calendars that can sync directly with external calendars like Google Calendar, directly through your account.

Work on any device

OctopusPro runs on any device, wether it’s your desktop PC or Mac, laptop, tablet or smartphone, or any device that has internet and a browser. Octopus App is compatible with both iPhone & Android devices.

Be safe in the cloud

OctopusPro works from the cloud, meaning you’ll never need to worry about software updates or data hosting. Your data is hosted securely and encrypted with the same technology used by big banks.

Go mobile

Your customers and mobile workforce can make and manage bookings online directly without having to contact your office, using your app or customised website.

Business benefits

  • Win bookings 24/7 with real time availability
  • Centralise information for staff efficiency
  • Access your system anywhere with internet and a browser
  • Offline access for your site workers using their app
  • Manage thousands of bookings effortlessly
  • Report to contractors, staff and site workers
  • Capture data for business analytics, operational optimisation and marketing
  • Automatically calculate the right price for bookings
  • Maximise your bookings and meet your workers and customers desired availability
  • Save time with easy updates for forward seasons each year

OctopusPro mobile workforce booking management system is an integrated online solution for service based businesses of all sizes, with connectivity and integration with leading CRMs and accounting systems.

OctopusPro is designed as the ideal management tool for all mobile or field services, from cleaning, to gardening, mowing, locksmiths, pool care, plumbing, antennas, dog washing, baby sitting, car detailing, removals, skip bins, private tutoring, security, painting, tiling, heating & cooling, solar system installations, pest control, or whatever it may be that your business offers as a service to it’s clients. OctopusPro is also ideal for real estate agents & builders to manage contractors that work on properties they manage.

booking status cycle

Growth

Grow your business through optimising resource availability, operational costs & marketing potential with OctopusPro.

Efficiency

Manage more bookings per staff member & increase your online bookings, revenue and profit. 

Profitability

Enjoy the benefits of happier customers & happier staff when you transform your business with OctopusPro.

Scroll to top