Manage your mobile workforce with ease!
OctopusPro enables everyone in your organization to participate in various aspects of your business, from handling initial inquiries to accepting payments and managing complaints. This unified platform streamlines your business operations, ensuring that everyone is on the same page and helping to aid in your business's growth while maintaining control over your operations.
Optimize and organize your schedule with the added benefits of 24/7 support and the security and reliability of trusted cloud technology.
Compatible with all types of jobs and booking locations
Industries and services
Lead Capture & Management
Quote & Invoice Management
Booking & Appointment Management
Fleet & Workforce Scheduling
Automate Fieldworker Job Assignment & Confirmation
Track Fieldworkers & Improve Effectiveness
Integrate with Google Calendar
Payment Management & Integration
Automate Billing & Payment Follow-up
Manage Worker Earnings & Commissions
Customer and Fieldworker Communication
Integrate your Website for Online Bookings
Real-Time Live Reporting
Feedback & Complaint Management
Fieldworker App for On-the-Go Teams
Integrated VOIP Solutions for Calls and SMS
Personalized Canned Responses
Automate Email / SMS Reminders
Comprehensive Service History Log
Migrate Data with Import / Export Tools
Integrated Mailing List Management
Streamline Your Scheduling
Facilitate online booking requests from clients while retaining control over your calendar with a solution that takes real-time fieldworker availability into consideration for optimal customer satisfaction, even for the most intricate services offered.
Superior workforce management
Grant customized access permissions for fieldworkers to ensure appropriate use of the system and allow their sub-workers to access the app and manage their tasks efficiently.
Allow customers to monitor job assignment and acceptance status. Simplify the job assignment process by automatically sending job requests to matching fieldworkers and assigning them to appointments and services with ease. Allow fieldworkers to accept or decline selected services and appointments within the job request and suggest alternative availability when declining, promoting efficient allocation of multiple workers to bookings when needed.
Staff to customer GPS Tracking
Integrate your website and accept bookings online!
- Allow your customers to generate accurate quotes, place booking requests and purchase gift vouchers.
- Customize your portal with your own branding elements, such as color schemes, styles, and fonts without needing any design.
- Add your company logo, background images, or favicon to your portal to enhance your brand's identity.
- Showcase your services and add ons and provide easy access to information.
- Use your portal as a standalone website if you don't have an existing business website or integrate it into your existing website.
- Connect to your website with a "Book now" button so customers can make appointments through your website.
- Add a login/signup button on your website so customers can access their accounts and manage their bookings and payments.
- Use your own domain URL to make your portal look and feel like it's part of your website.
- Link to social media networks and online directory listings.
- Multi-language options.
Compatible with all website builders, regardless of the platform
Integrate with industry-leading payment gateways
Give your staff and customers a branded app
Give your business that professional look by creating a customized app with your business name, logo, colors and images. This app will allow your customers and fieldworkers to have a seamless and professional experience while using your services. Your brand will be prominently displayed in both the App Store and Google Play Store. Customers can use the app to place booking requests, manage bookings and payments, and receive updates and notifications about the status of their services, tracking the status of their services with updates and notifications, and accessing information on the go. Your own white-labeled app is an effective tool for promoting your brand and delivering an exceptional customer experience.
Improve Customer Retention with Built-in CRM
- Customize your customer profile fields and manage customer lists effortlessly.
- Store and manage details of customer dependents and associated properties, such as children, pets, vehicles, equipment, homes, and business locations.
- Engage customers, personalize experiences, track behavior, automate communications, and offer incentives to improve retention and loyalty.
- Encourage referrals with referral codes and discount vouchers.
- Use advanced search to efficiently access customer data and eliminate duplicates.
- View customer statements, easily import/export data, and communicate flexibly.
- Offer added convenience by allowing customers to save payment methods and frequently used locations for faster checkout.
- Manage mailing list and auto sync with leading email marketing services like Mailchimp
- View complete logs and history of each customer interaction, transaction, and payment.
- Integrate with Google AdWords, Facebook Pixel, and utilize tags for effective marketing campaigns.
Access anywhere and anytime
OctopusPro does all the hard work. You get results.
OctopusPro has revolutionised my business, I am running at a capacity that would have previously required at least 3 mores sales staff but at a fraction of the cost that would require.
Mark W. – Sales Manager, Tile & Grout Pro Pty Ltd
Before using OctopusPro, I felt like I was running out of time constantly chasing bookings and lost in paperwork. Since coming onboard I not only have more free time but also a branded app.
Rachel P. – Owner, Zenin