Tile & Stone Restoration Software for Mobile Floor Care Teams

Tile, Grout, and Stone Restoration Software

Tile and Stone Restoration Scheduling Software

Run a more organised mobile tile cleaning, grout cleaning, stone restoration, and floor polishing business with smarter technician scheduling, faster customer communication, less admin, and stronger cash flow from first enquiry to final payment.

OctopusPro helps tile cleaning companies, tile and grout cleaning teams, stone restoration contractors, stone polishing specialists, marble polishing businesses, stone masons, floor restoration contractors, and mobile flooring maintenance teams manage the complete tile, grout, stone polishing, and restoration workflow in one connected system. Schedule residential tile cleaning jobs, commercial tile and grout cleaning jobs, marble polishing appointments, stone restoration bookings, floor polishing jobs, grout sealing work, stone sealing services, recurring maintenance schedules, multi-site floor restoration jobs, online tile and stone enquiries, photo-based surface assessment quote requests, urgent tile and stone restoration requests, and last-minute floor care enquiries without relying on spreadsheets or disconnected calendars.

Manage technician availability, customer and property profiles, service addresses, online photo-based tile and stone quote request details, surface assessment notes, grout condition notes, stone type notes, polishing requirements, sealing requirements, tile and stone restoration history, service add-ons, forms, checklists, signatures, proof of completed tile, grout, stone polishing, or restoration work, invoices, payments, and job completion records from enquiry through to final payment. OctopusPro also supports Online Tile, Grout, and Stone Restoration Enquiry and Quote Request Management for online tile and stone service bookings, customer intake calls, tile and stone restoration intake calls, and digital follow-up workflows.

Tile and Stone Surface InspectionsTile and Stone Restoration BookingsTile and Stone RestorationStrata, Real Estate, and Multi-Site Tile and Stone Restoration JobsMobile Tile and Stone Restoration JobsUrgent Tile and Stone Service Requests

Manage every tile, grout, stone polishing, and restoration workflow from one place

  • Schedule tile and stone technicians, tile, grout, and stone restoration jobs, technician routes, mobile tile and stone restoration jobs, and online tile and stone service bookings.
  • Store customer details, property profiles, tile and stone restoration booking notes, and tile and stone restoration history.
  • Automate confirmations, reminders, follow-ups, invoices, and payments.
  • Track enquiries, quotes, recurring tile and stone restoration schedules, job attendance, and job completion records.

Drive Revenue and Profitability with Better Tile and Stone Restoration Management

Increase revenue, improve tile and stone technician utilisation and technician capacity, and run a more profitable tile, grout, stone polishing, and floor restoration operation with better control over tile and stone restoration bookings from enquiry to completion. OctopusPro helps you convert more leads into booked work, tile and stone restoration quotes and tile, grout, and stone restoration packages approved faster, improve schedule efficiency, and reduce administrative waste as your tile and stone restoration business grows.

Tile and Stone Restoration Technician Scheduling and Rota Management

Keep your tile and stone technicians fully utilised, reduce scheduling chaos, and run tile and stone restoration bookings, mobile tile and stone restoration jobs, and customer-site tile, grout, and stone restoration jobs from one organised calendar. Stay organised and improve tile, grout, stone polishing, and floor restoration operational efficiency by managing multiple tile and stone technicians’ schedules and tile and stone restoration bookings from one calendar. Coordinate tile, grout, and stone restoration jobs, tile, grout, and stone restoration jobs, and follow-up visits while keeping customers informed and your team fully prepared.

Scheduling and Dispatch Board for Tile and Stone Technicians, Stone Polishers, and Floor Restoration Jobs

Use OctopusPro’s scheduling and dispatch board to manage tile, grout, and stone restoration jobs, unassigned work, and technician workloads from one live calendar. Drag and drop tile and stone restoration bookings, scan tile and stone restoration bookings in list view, match work to the right tile and stone technician, and keep the day running without juggling spreadsheets, whiteboards, or disconnected calendars. See Calendar – Scheduling & Dispatch, Calendar List View, and Find Availability.

Daily, Weekly, and Monthly Calendar Views

Daily, Weekly, and Monthly Tile, Grout, and Stone Restoration Schedule Views

Get better visibility of workload, capacity, and bottlenecks so you can plan ahead instead of reacting at the last minute. Use flexible calendar views to plan tile, grout, and stone restoration jobs by day, week, or month. This makes it easier to manage workload, monitor tile and stone technician capacity and tile, grout, or stone restoration job capacity, avoid scheduling conflicts, and keep your operation running on time.

Flexible Calendar Setup for Your Workflow

Flexible Calendar Setup for Your Tile, Grout, Stone Polishing, and Restoration Workflow

Schedule work more efficiently, improve visibility, and organise tile and stone restoration bookings around the way your business operates. OctopusPro’s flexible calendar setup adapts to tile, grout, stone polishing, and floor restoration operations, tile and stone restoration bookings, tile and stone restoration visits, strata, real estate, and multi-site tile and stone restoration jobs, and tile and stone technician rosters, with calendar filters, live availability, mobile tile and stone restoration service areas, and assignment rules that help you manage work clearly and effectively.

Google and Outlook Calendar Integrations

Reduce double booking, save admin time, and keep your tile and stone restoration team aligned with Google Calendar integration and Outlook Calendar integration. OctopusPro keeps tile, grout, and stone restoration jobs, availability, and schedule updates in sync, improving visibility across your team and making day-to-day scheduling easier to manage.

Make Sure Every Tile, Grout, and Stone Restoration Request Is Handled Quickly and Professionally

Reduce delays, improve response times, and route every tile and stone service request to the right tile and stone technician more efficiently with structured technician assignment and dispatch workflows. OctopusPro helps your admin team, tile, grout, stone polishing, and floor restoration operations, and tile and stone technicians coordinate work through manual and automatic assignment options, real-time progress tracking, and clearer visibility from request through to completion. This gives your tile and stone restoration team better control over dispatch, reduces scheduling conflicts, and helps tile, grout, and stone restoration jobs move more smoothly through the workflow.

Let Tile and Stone Technicians Accept or Decline Job Requests

Reduce response delays, give tile and stone technicians more flexibility, and keep tile and stone restoration bookings progressing without losing control over dispatch. With OctopusPro’s accept and decline tile and stone service request workflows, fieldworker tile, grout, or stone restoration job request management tools, and settings to allow tile and stone technicians to accept or decline tile and stone service requests, tile and stone technicians can review new assignments, accept suitable work, decline tile, grout, and stone restoration jobs that do not fit their availability or tile and stone restoration service area, provide decline reasons, and suggest alternative times when enabled. Your tile and stone restoration team can notify tile and stone technicians by push, SMS, or email and quickly reassign declined work so tile and stone restoration bookings keep progressing smoothly from dispatch to completion.

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Start a free trial, compare pricing, or book support to see how OctopusPro can organise tile and stone technician schedules, tile and stone restoration bookings, tile and stone surface inspections, quotes, invoices, and payments from one connected platform.

Tile and Stone cleaner schedulingCustomer and property profilesBooking reminders

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Free trial for tile and stone restoration teams

Modernise your tile, grout, stone polishing, and restoration workflow without adding more admin.

Replace disconnected calendars, spreadsheets, message threads, and manual follow-ups with one organised system for tile, grout, and stone restoration jobs, tile and stone surface inspections, tile and stone restoration bookings, tile and stone technician schedules, quotes, invoices, payments, and customer communication.

Book more tile, grout, and stone restoration jobsTurn enquiries into confirmed tile, grout, and stone restoration jobs, tile and stone restoration bookings, tile, grout, and stone restoration packages, and mobile tile and stone restoration jobs.
Coordinate tile and stone technicians fasterManage technician availability, assignment, mobile tile and stone restoration service areas, recurring tile and stone restoration bookings, and urgent tile and stone service requests in one place.
Improve customer experienceSend confirmations, reminders, updates, invoices, and follow-ups so customers know what happens next.
Grow with better visibilityTrack leads, quotes, tile and stone restoration bookings, payments, tile and stone restoration history, and job completion records as your business scales.
Tile and Stone cleaner schedulingOnline tile and stone bookingQuotes and invoicesRecurring tile, grout, and stone restoration packages

Need setup guidance?

Tell us about your tile, grout, stone polishing, and restoration workflow.

Share how you manage tile and stone technicians, tile, grout, and stone restoration jobs, mobile tile and stone restoration jobs, tile, grout, and stone restoration packages, and payments so the OctopusPro team can help you choose the best next step.

Automatically Match the Right Technician to Each Tile, Grout, or Stone Restoration Job

Improve first-job fit and service consistency, strengthen service quality, and assign tile, grout, and stone restoration jobs more accurately from the start. OctopusPro helps you match each tile, grout, or stone restoration job to the right tile and stone technician using a combination of skills, service types and job types, tile cleaning, grout cleaning, stone restoration, and floor polishing services offered, and eligibility, together with real-time availability, working hours, leave, time blocks, synced calendars, and map-based mobile tile and stone restoration service areas to make smarter scheduling and dispatch decisions. This is especially useful when tile, grout, and stone restoration jobs need to be assigned based on both capability and real service coverage, including specialist work such as customer intake calls, tile, grout, and stone restoration enquiries, online tile, grout, and stone restoration enquiries, customer-site tile, grout, and stone restoration jobs, strata, real estate, and multi-site tile and stone restoration jobs, tile and stone surface inspection and appointment coordination, multi-site tile and stone restoration jobs, online tile and stone service bookings, multi-site tile and stone restoration schedules.

Flexible Booking Location Types for Mobile Tile Cleaning, Stone Restoration, and Floor Polishing Services

OctopusPro helps tile cleaning companies, stone restoration contractors, and floor polishing teams manage every service format from one connected system, including customer-site tile cleaning, grout cleaning, stone restoration, stone polishing, and floor polishing jobs, multi-site floor restoration jobs, customer-site tile and stone services, and remote online tile, grout, and stone restoration enquiries and photo-based tile and stone surface assessment quote requests. With configurable booking location types, each service can be assigned to the customer-site delivery methods it supports, so customers only see relevant booking options online. This helps reduce tile and stone restoration booking errors and ensures every tile, grout, or stone restoration job includes the right technician, service address, property access notes, customer instructions, and where required, photo-based estimate details.

  • Mobile and On-Site Tile Cleaning, Grout Cleaning, Stone Restoration, and Floor Polishing Services — ideal for customer-site tile and stone restoration visits, mobile tile and stone restoration jobs, customer-site tile cleaning, grout cleaning, stone restoration, stone polishing, and floor polishing services, customer sites, commercial sites, managed properties, recurring floor maintenance programmes, and customer-site tile and stone restoration bookings and other tile, grout, and stone restoration jobs where the technician travels to the customer.
  • Customer Properties, Service Addresses, and Mobile Team Coverage — ideal for saved customer properties, service addresses, commercial sites, strata properties, rental properties, and multi-site tile and stone restoration accounts where technicians attend the customer site.
  • Online Tile, Grout, and Stone Restoration Enquiries and Photo-Based Tile and Stone Surface Assessment Quote Requests — ideal for online tile, grout, and stone restoration enquiries, remote tile and stone restoration intake calls, photo-based tile and stone surface assessment quote requests, follow-up messages, and quote reviews, online tile, grout, and stone restoration enquiries and photo-based tile and stone surface assessment quote requests, follow-up visits and tile and stone surface inspections handled through customer-provided details, photos, phone calls, email, or online quote request forms.

Whether your tile and stone restoration business operates from a customer property or service address, visits customers on-site, supports organisations across multiple properties, or manages online quote requests, OctopusPro keeps scheduling, customer communication, reminders, calendar invites, technician access and property profiles organised in one place.

Tile, Stone, Grout, and Polishing Technician-Based Scheduling

Make tile and stone restoration team capabilities easier to deploy, improve tile, grout, or stone restoration job accuracy, and define more clearly which tile and stone technicians can perform which types of work. With skills-based technician assignment by tile cleaning, grout cleaning, stone restoration, and floor polishing services, job types, tile and stone technician experience, and eligibility, configure tile and stone restoration staff profiles around the tile cleaning, grout cleaning, stone restoration, and floor polishing services they offer and the work they are approved to handle. This helps you assign tile and stone restoration bookings based on job type, service format, service type, location requirements, tile and stone technician capability, and internal requirements, and can be extended with profile data and custom fields to record things like service formats, tile and stone restoration team sizes, tile, grout, or stone restoration job resource options, access requirements, or other tile and stone restoration-specific criteria.

Real-Time Technician Availability

Real-Time Tile and Stone Technician Availability

Avoid double bookings, schedule with greater confidence, and give your tile and stone restoration team a clearer view of who is genuinely available for new tile, grout, and stone restoration jobs. With real-time technician availability, OctopusPro checks each tile and stone technician’s working hours and live calendar availability, including unavailable periods and breaks, so tile, grout, or stone restoration job time slots reflect actual technician capacity. When enabled, it only shows customers available time slots where at least one matching tile and stone technician is available, helping you make better dispatch decisions, reduce scheduling conflicts, and keep the day running more smoothly.

Map-Based Tile and Stone Restoration Service Areas and Coverage Control

Prevent out-of-area tile and stone restoration bookings, reduce wasted travel for mobile tile and stone technicians, and assign tile, grout, and stone restoration jobs based on real tile and stone technician coverage. With map-based mobile tile and stone restoration service areas and coverage rules, OctopusPro lets you define precise territories, multiple service regions, and overlapping coverage where needed. This helps you match tile, grout, and stone restoration jobs to the right tile and stone technicians based on actual coverage, apply a default travel radius when required, and avoid tile and stone restoration bookings outside the areas you support.

Fieldworker availability finder

Tile Cleaning, Grout Cleaning, Stone Restoration, and Floor Polishing Services Scheduling Software Locations

Convert more enquiries

Turn more tile, grout, and stone restoration leads into confirmed bookings.

Capture tile, grout, and stone restoration enquiries, respond faster, send clearer quotes, and move customers from first contact to confirmed tile, grout, or stone restoration job without losing details across inboxes, calendars, and spreadsheets.

Lead captureQuote-to-tile and stone restoration bookingFollow-up reminders

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Optimise Your Tile and Stone Restoration Management Software

OctopusPro is built for tile cleaning companies, stone restoration contractors, floor polishing teams, and property floor care and restoration teams, tile, grout, and stone restoration providers, mobile tile and stone technicians, multi-site tile and stone restoration teams, and appointment-based tile and stone restoration businesses that need better visibility, faster scheduling, stronger documentation, and a smoother customer journey. Whether you operate from a customer-site service model, offer mobile tile and stone restoration jobs, provide mobile tile cleaning, grout cleaning, stone restoration, and floor polishing services, or run a hybrid customer-site and digital admin model, OctopusPro helps you manage the full service workflow in one connected platform instead of spreadsheets, paper surface, grout, and stone restoration notes, customer intake sheets, and disconnected apps. Manage tile and stone restoration bookings, estimates, technician scheduling and assignment, customer records, tile and stone restoration history, communication, billing, invoicing, payments, and follow-up more efficiently while supporting recurring tile and stone restoration bookings, customer intake calls, tile and stone surface inspections, strata, real estate, commercial, and multi-site tile and stone restoration jobs, online tile, grout, and stone restoration enquiries and photo-based tile and stone surface assessment quote requests, customer-site tile and stone service requests, and repeat tile, grout, stone polishing, and restoration workflows.

Customer and Property Profiles with Structured Tile and Stone Restoration Intake

Collect the right tile and stone restoration booking details upfront so your team can prepare tile and stone restoration quotes faster, understand customer requirements, property details, and tile and stone restoration requirements more accurately, and deliver more consistent repeat service. OctopusPro stores structured customer and property profiles with details such as customer name, job type, service type, tile, grout, or stone restoration job preferences, preferred service format, tile and stone restoration history, surface, grout, and stone restoration notes, and custom fields, helping your team identify tile, grout, and stone restoration jobs faster and manage tile and stone restoration records more efficiently. See Customer and Property Profiles, Tile and Stone Restoration Service Addresses, and Related Records and Custom Fields.

Tile, Grout, Stone Polishing, and Restoration History Management

Understand customer needs faster, deliver more consistent service, and build customer trust with a complete record of every tile, grout, or stone restoration job. With tile and stone restoration history and record management, OctopusPro keeps previous tile, grout, and stone restoration jobs, notes, attachments, invoices, and communication records in one place, helping your team track past work, support future tile, grout, or stone restoration job recommendations, and provide a more transparent customer service experience.

Saved Service Locations and Required Site Selection for Repeat Customers

Saved Tile, Stone, Floor Area, Customer Address, and Site Details for Repeat Customers

Speed up repeat tile and stone restoration bookings and reduce address errors with Saved Online Enquiry and Customer-Site Tile and Stone Restoration Service Addresses for multi-property customers and property managers, property managers and real estate partners, facilities managers, offices, hotels, and managed properties, and repeat customer accounts and required customer-property selection during online tile, grout, or stone restoration job. OctopusPro lets you store multiple customer locations, multi-property sites, home addresses, online photo-based tile and stone restoration quote request details, service addresses and access notes, and other customer-linked records in the customer and property profile, then require the customer to choose the correct location, tile, grout, or stone restoration job, or property before submitting a tile, grout, or stone restoration job. This is ideal for multi-property, corporate, and multi-property and property management customers, commercial tile and stone restoration service customers, and repeat customers who book work across multiple sites.

Saving Customer Job Sites On Profile

Digital Tile and Stone Intake Forms, Surface Checklists, Property Profiles, and Proof of Completed Work

Standardise customer intake calls, job reviews, and follow-up tile and stone surface inspections, reduce missed steps, and maintain a more professional, accountable service process with digital tile and stone intake forms, restoration checklists, polishing checklists, and sealing checklists. OctopusPro helps tile cleaning companies, stone restoration contractors, floor polishing teams, and property floor care and restoration teams manage customer tile and stone intake forms, surface, grout, and stone restoration notes, tile and stone service summaries, internal checklists, tile and stone restoration reports, follow-up records, tile, grout, and stone restoration enquiries, tile and stone technician handover notes, and job completion records in one structured workflow. Capture customised checklists, optional photos, surface, grout, and stone restoration notes, customer approvals, signatures, and proof of completed tile, grout, or stone restoration work or tile, grout, or stone restoration job completion in a consistent format that can be completed online or offline. This helps your tile, grout, stone polishing, and floor restoration operations improve accountability, reduce mistakes, keep a clear audit trail, and stay consistent across tile and stone restoration quality checks, internal process records, tile and stone restoration approvals, and customer sign-off. See Forms & Checklists Overview, Using Forms & Checklists, and Digital Signatures.

Unified Tile and Stone Restoration Management

Reduce admin, improve team coordination, and keep tile and stone restoration bookings progressing more efficiently with one connected tile and stone restoration management system. OctopusPro brings together tile, grout, and stone restoration enquiries, quotes, tile and stone restoration bookings, tile and stone technician schedules, invoices, and payments in one place, so your team can manage each tile, grout, or stone restoration job more smoothly from intake to completion.

Custom Booking Statuses for Your Repair Workflow

Custom Booking Statuses for Your Tile, Grout, Stone Polishing, and Restoration Workflow

Give your team clearer workflow control, better visibility, and stronger automation across every tile, grout, or stone restoration job. With custom tile and stone restoration statuses for tile, grout, stone polishing, and restoration workflows, OctopusPro lets you create stages such as Awaiting Approval, Awaiting Tile and Stone Technician Confirmation, Customer Intake Complete, Ready for Tile, Grout, or Stone Restoration Job, On Hold, or Follow-Up Required, so each tile, grout, or stone restoration job can be tracked and managed in a way that fits your process.

Tile, Grout, Stone Polishing Products, Equipment, Packages, and Stock Control

Reduce delays, improve pricing accuracy, and keep profitable tile and stone restoration bookings progressing with tighter control over tile cleaners, grout cleaners, stone sealers, penetrating sealers, polishing powders, diamond pads, floor machines, scrubbers, wet vacuums, PPE, cleaning consumables, and stock. OctopusPro helps you track stock levels, organise tile cleaners, grout cleaners, stone sealers, penetrating sealers, polishing powders, diamond pads, floor machines, scrubbers, wet vacuums, PPE, cleaning consumables, and equipment, and add products directly to quotes, tile and stone restoration bookings, and invoices, so tile, grout, and stone restoration jobs are priced more accurately and less likely to be delayed by missing or mismanaged items. See the Products & Inventory guide.

Service Packages, Add-Ons, and Product-Linked Job Management

Tile, Grout, Stone Polishing Packages, Supplies, and Add-On Service Management

Create clear tile, grout, and stone restoration packages and recurring maintenance plans for room-based tile cleaning packages, whole-property floor care packages, grout sealing add-ons, stone polishing add-ons, stain removal, honing, polishing, stone sealing, travel fees, extra technician support, job reviews, follow-up visits, and common tile and stone restoration options, then link the right products, pricing rules, and tile and stone restoration options to each tile, grout, or stone restoration job. OctopusPro helps you organise tile and stone restoration service lines and tile cleaners, grout products, stone sealers, polishing pads, floor machines, and restoration supplies in a structured way so your team can prepare tile and stone restoration quotes faster, upsell more accurately, and keep tile, grout, stone polishing, and restoration workflows consistent. See Create a New Service and Products & Inventory.

Assign the right tile and stone technician

Match every tile, grout, stone polishing, and restoration request to the right technician.

Use technician availability, mobile tile and stone restoration service areas, tile and stone restoration service types, technician capacity, and tile and stone restoration booking notes to coordinate residential tile and stone restoration jobs, mobile tile and stone restoration jobs, tile and stone restoration bookings, customer-site job check-ins, and tile and stone service requests with confidence.

Tile and Stone cleaner matchingMobile tile, grout, and stone restoration jobsJob capacity

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Tile and Stone Quote-to-Booking, Estimate, and Service Package Workflow

Create professional tile, grout, or stone restoration job estimates faster, improve quote accuracy for tile, grout, and stone restoration packages, and convert approved quotes into booked work without duplicate data entry. OctopusPro keeps pricing, notes, attachments, custom fields, approvals, and follow-up activity connected in one workflow from quoting through to scheduling, invoicing, and payment. See Tile and Stone Restoration Quote & Estimate Management, View & Manage Quotes, Accept or Decline Quotes, and Custom Fields.

Follow-Ups & Reminder Automation

Follow-Ups & Reminder Automation

Improve tile and stone restoration quote conversion, reduce missed opportunities, and keep your pipeline active with more consistent follow-up. OctopusPro helps you manage manual follow-up tasks and automate reminder messages, so your team can stay on top of open quotes more efficiently.

Set a follow-up date for each tile and stone restoration quote, view due and overdue follow-ups in one place, and automate reminders by email, SMS, and WhatsApp where enabled. Expiry dates can help create urgency, while reminders stop automatically when a tile and stone restoration quote is accepted, declined, cancelled, deleted, or converted into a tile, grout, or stone restoration job. Communication logs also give your team clear visibility into what has been sent and what still needs action. See the Tile and Stone Quote Follow-Up Reminder Automation guide.

Simplify operations

Modern tile, grout, stone polishing, and restoration workflows without the admin overload.

Keep tile and stone restoration bookings, recurring tile and stone restoration schedules, property profiles, customer communication, invoices, payments, and follow-ups moving smoothly as your tile and stone restoration business grows.

Recurring tile, grout, and stone restoration packagesTile and Stone cleaning recordsCustomer communication

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Improve Tile, Grout, and Stone Restoration Enquiry Conversion and Booking Rates

Turn more tile, grout, and stone restoration enquiries into paying work, respond faster, and convert more leads into confirmed tile and stone restoration bookings with a more organised sales workflow. With tile, grout, and stone restoration enquiry management, lead tracking, and tile, grout, and stone restoration enquiry-to-tile, grout, or stone restoration job conversion, OctopusPro helps your team review new opportunities sooner, send quotes promptly, and move every lead efficiently from first contact to confirmed tile, grout, or stone restoration job.

Website Inquiry Widget and Customer Portal Contact Us Lead Funnel

Website Enquiry Widget and Customer Portal Contact Us Lead Funnel

Capture more quote requests, reduce missed opportunities, and give your team a faster path from enquiry to tile and stone restoration quote or tile, grout, or stone restoration job. With the embedded lead capture form for your website and the Customer Portal Contact Us tile, grout, and stone restoration enquiry form, OctopusPro lets prospects submit service details, addresses, photos, and timing questions when they are not ready to book yet. Each submission automatically creates a tile, grout, and stone restoration enquiry your team can qualify, follow up, and convert into a tile and stone restoration quote or tile, grout, or stone restoration job without re-entering details. This is especially valuable for customer intake calls, tile, grout, and stone restoration enquiries, complex tile and stone restoration programmes, commercial tile and stone restoration jobs and enquiries, and other “tile and stone restoration quote-first” tile, grout, and stone restoration jobs.

Automated Lead Recovery and Booking Follow-Up

Recover lost revenue, reduce manual chasing, and stop leads from going cold with more consistent follow-up. OctopusPro helps you re-engage incomplete tile and stone restoration bookings and missed opportunities using automated tile, grout, and stone restoration enquiry contact-attempt notifications and abandoned cart follow-up messages, along with lead follow-up reminders. This helps your team stay on top of open opportunities, respond more consistently, and convert more leads into booked work.

New Enquiry Notifications and Full Tile, Grout, and Stone Restoration Enquiry Review Workflow

New Enquiry Notifications and Full Tile, Grout, and Stone Restoration Enquiry Review Workflow

Help your tile and stone restoration team respond sooner, qualify leads faster, and make sure promising tile, grout, and stone restoration jobs do not sit unanswered. With web and mobile tile, grout, and stone restoration enquiry notifications in OctopusPro’s notifications centre and a full tile, grout, and stone restoration enquiry details view for lead qualification, follow-up, and conversion, your team can review service details, addresses, photos, communication history, follow-up reminders, lead source data, and conversion options from one screen as soon as a new tile, grout, and stone restoration enquiry is submitted. This helps you respond faster, stay organised, and convert more tile, grout, and stone restoration enquiries into quotes and confirmed tile, grout, and stone restoration jobs.

Inquiry Discussions, Internal Notes, and Customer Updates

Enquiry Discussions, Internal Notes, and Customer Updates

Keep every pre-tile, grout, or stone restoration job conversation in context, help your team collaborate more effectively, and follow up with greater confidence. With threaded tile, grout, and stone restoration enquiry discussions, internal notes, and visibility controls and email, SMS, and calling directly from tile, grout, and stone restoration enquiries, OctopusPro lets your team collaborate internally, attach files, share customer-visible updates when needed, and maintain a complete communication trail linked to the tile, grout, and stone restoration enquiry instead of scattered across inboxes, text messages, and personal notes.

Grow profitably

Make scheduling, quoting, and payments easier to manage.

Give your team a more organised way to handle tile, grout, and stone restoration packages, urgent tile and stone service requests, recurring tile and stone restoration bookings, reminders, approvals, invoicing, and payment collection from one system.

PaymentsInvoicesUrgent tile and stone service requests

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Website booking channel

Integrate your website and start accepting tile and stone restoration bookings online

Turn your website into a 24/7 booking channel that generates more tile, grout, and stone restoration enquiries, tile and stone service requests, tile and stone surface inspections, and quote requests without adding extra admin

OctopusPro helps tile cleaning companies, stone restoration contractors, floor polishing teams, and property floor care and restoration teams prevent urgent tile and stone service requests, give customers clearer booking options, and make sure your team has enough time to prepare, assign staff, and travel to the job.

Customer Online Booking and Self Service

Self-Service Online Booking for Tile, Grout, and Stone Restoration Jobs

Make tile and stone rebooking easier for customers, reduce admin, and manage scheduling, dispatch, and tile, grout, or stone restoration job progress from one connected system. With online tile and stone restoration quotes, bookings, and job management, OctopusPro helps your team manage work from anywhere while customers can request quotes and book tile cleaning, grout cleaning, stone restoration, and floor polishing services through your website. Customise the tile and stone booking experience to match your brand, present your tile cleaning, grout cleaning, stone restoration, and floor polishing services clearly, and use it as part of your website or as a standalone tile and stone restoration booking site.

Online Tile and Stone Booking and Job Management

Customer Self-Service Booking Rescheduling

Reduce admin, improve convenience, and give customers more flexibility with customer self-service tile and stone restoration booking rescheduling. OctopusPro lets customers reschedule tile and stone restoration bookings through the customer portal or directly from tile and stone restoration booking confirmation and reminder emails, while your business keeps control with minimum notice rules for tile and stone booking changes. This helps your team cut back on calls and back-and-forth messages, reduce scheduling conflicts, and make it easier for customers to update their tile, grout, or stone restoration job without leaving your system.

Controls for Exact Times, Time Windows, and Advance Notice

Offer clearer tile, grout, or stone restoration job choices to customers while keeping tighter control over availability and scheduling. With exact tile and stone restoration booking start times and customer time-window settings and minimum notice time rules for new online tile and stone surface inspections, OctopusPro lets you choose whether customers book a precise time or an available time window, while controlling how much notice is required. This helps create a smoother online tile and stone booking experience and reduce last-minute scheduling pressure.

Compatible with all website builders, regardless of the platform

Add online booking and lead capture to your existing site without rebuilding your website or changing platforms

Automated Service Reminder Notifications

Automated Tile and Stone Job Reminder Notifications

Bring customers back at the right time, improve retention, and generate more repeat revenue with automated tile and stone restoration reminders. OctopusPro helps you send recurring and follow-up reminders for tile cleaning, grout cleaning, stone restoration, and floor polishing services such as post-service follow-ups, repeat tile and stone restoration schedule renewals, follow-up visits, tile, grout, or stone restoration job reminders, and recurring floor maintenance programmes, repeat tile cleaning, grout cleaning, stone restoration, and floor polishing services, strata, real estate, and multi-site tile and stone restoration jobs, and recurring tile and stone restoration work, and planned follow-up visits and recurring tile and stone restoration programmes, making repeat tile and stone rebooking easier and helping you stay top of mind. See Automate Recurring Service Reminders for Tile and Stone Restoration Customers.

Recurring and Repeat Tile and Stone Restoration Bookings

Recurring and Repeat Tile, Grout, Stone Polishing, and Maintenance Jobs

Lock in future work, reduce rebooking admin, and create more predictable recurring revenue with repeat and recurring tile and stone restoration scheduling. OctopusPro lets you create repeat and recurring tile and stone restoration bookings for tile cleaning, grout cleaning, stone restoration, and floor polishing services such as follow-up visits, strata, real estate, and multi-site tile and stone restoration jobs, recurring tile and stone surface inspections, customer intake calls, planned reviews, and repeat tile cleaning, grout cleaning, stone restoration, and floor polishing services, while also letting you offer recurring online tile and stone service bookings for customers.

Voucher Codes, Promotions, and Tile and Stone Service Campaigns

Create more demand, win new customers, and bring existing customers back with targeted offers and seasonal tile and stone restoration campaigns. OctopusPro helps you drive more tile and stone restoration bookings using discount voucher code management and customer portal promotions and homepage banners, making it easy to launch first-job discounts, time-sensitive offers, and seasonal tile and stone restoration campaigns that attract new business and encourage repeat tile and stone restoration bookings.

Support your team

Give tile and stone technicians clearer schedules and better job details.

Help tile and stone technicians arrive prepared with customer details, property profiles, job notes, service addresses, forms, and tile and stone restoration booking updates available from the admin dashboard or mobile app.

Mobile appJob notesLocation details

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Multi-Address Tile and Stone Restoration Bookings

Mobile, Customer-Site, and Multi-Site Tile and Stone Restoration Jobs

Reduce confusion, price travel more accurately, and handle complex customer-site tile and stone restoration scheduling, multi-property routes, strata work, commercial sites, and urgent tile and stone service call-outs with greater control. OctopusPro supports multi-address tile and stone restoration bookings for home, customer-site service address, mobile service area, multi-property, and multi-site tile and stone restoration jobs, making it easier to manage urgent tile and stone service requests, customer-site tile, grout, and stone restoration jobs, property-based tile, grout, and stone restoration jobs, customer-site service visits, online photo-based tile and stone restoration quote request details, and other multi-site tile, grout, stone polishing, and restoration workflows. You can also use distance-based travel fees to calculate travel between customer properties, service addresses, commercial sites, rental properties, and managed sites where needed, helping you recover technician travel time more fairly while keeping pricing clearer for customers.

Exact GPS Coordinates, Shared Pin Links, and Google Maps URLs

Exact Tile and Stone Service Locations, Shared Pin Links, and Google Maps URLs

Improve location accuracy, speed up dispatch, reduce location errors, and help tile and stone technicians reach the exact service address faster for customer-site, property-based, and mobile tile and stone surface inspections, and hard-to-access tile, grout, and stone restoration jobs. With Google Maps URL and shared pin capture during tile, grout, or stone restoration job and mobile tile and stone restoration location tools for precise customer-site, property-based, and mobile service addresses, your team can paste a customer’s dropped pin or Google Maps share link into the service address prompt, confirm the exact service address on the map, and use precise GPS pin locations for last-minute customer-site and mobile tile and stone service requests and hard-to-find service addresses.

Assign Tile and Stone Technicians Faster with Real-Time Fieldworker Tracking

Improve response times, reduce unnecessary travel, and make faster dispatch decisions with real-time fieldworker tracking. OctopusPro helps your team view active tile and stone technicians on a live map, identify the closest available mobile tile and stone restoration technician for urgent tile and stone restoration bookings, and schedule work more efficiently based on real-time location. See how it works in our real-time fieldworker location tracking software guide.

Real Time Fieldworker Location Tracking Summary

ETA Updates and Geofenced Tile and Stone Job Progress

Improve punctuality, reduce “where is my technician?” calls, and give dispatchers clearer tile, grout, or stone restoration job progress visibility with real-time tracking and automated updates. OctopusPro combines real-time GPS tracking and live tile, grout, or stone restoration job status updates with live ETA updates, GPS tile and stone restoration booking tracking, and running-late alerts, plus geofenced arrival and automatic fieldworker check-out. This helps your team monitor technician travel, arrival, and departure more accurately and keep scheduled tile, grout, stone polishing, and restoration jobs running on time.

Live Technician Tracking for Customers

Live Tile and Stone Technician Tracking for Customers

Set clearer arrival expectations, improve customer confidence, and reduce unnecessary calls to your admin team with live tile and stone technician tracking for customers. OctopusPro lets customers follow their assigned tile and stone technician while they are on the way, helping create a more transparent service experience and making arrival times easier to understand.

Fieldworker Address Privacy Until On the Way

Address Privacy Until the Tile and Stone Technician Is On the Way

Protect customer privacy, control when sensitive address details are revealed, and keep visibility aligned with your dispatch workflow. With address masking until the tile and stone technician taps On the Way and fieldworker permissions that control what mobile tile and stone restoration staff can view in the app, OctopusPro helps prevent premature access to sensitive locations and supports stronger privacy controls based on technician travel status.

Nearby Tile, Grout, and Stone Restoration Jobs and Proximity-Based Dispatch

Nearby Tile and Stone Jobs and Proximity-Based Technician Assignment

Reduce travel time, improve response times, and fit more profitable work into each day with Nearby Tile, Grout, and Stone Restoration Jobs and proximity-based scheduling for tile and stone technicians. OctopusPro helps dispatchers and tile and stone technicians view tile, grout, and stone restoration jobs by geographic proximity, identify the closest qualified tile and stone technician, and cluster work more efficiently across online tile, grout, and stone restoration enquiries and photo-based tile and stone surface assessment quote requests, customer-site tile and stone restoration visits, property-based tile, grout, and stone restoration jobs, and urgent tile and stone service requests. This supports smarter route planning and helps your team complete more tile, grout, and stone restoration jobs without sacrificing service quality. In simple terms, Nearby Tile, Grout, and Stone Restoration Jobs proximity-based scheduling helps you plan around a tile, grout, or stone restoration job by showing nearby tile, grout, and stone restoration jobs, travel distance, and available time slots so you can cluster tile, grout, and stone restoration jobs and optimise routes. In contrast, Real-Time Fieldworker Location Tracking software shows the live location of active tile and stone technicians, helping dispatchers identify who is closest right now for faster technician assignment and real-time dispatch decisions.

Customer experience

Create a smoother booking journey for tile, grout, and stone restoration customers.

Let customers request tile and stone restoration bookings online, receive confirmations and reminders, update tile, grout, and stone restoration jobs where allowed, and stay informed before and after each tile, grout, or stone restoration job.

Online tile and stone bookingConfirmationsRescheduling

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Customer, Property Profile, and Relationship Management

OctopusPro’s built-in CRM tools bring together customer details, service addresses, property profiles, quotes, tile and stone restoration bookings, invoices, complaints, and a complete communication history in one organised system. You can also manage customer and property profile custom fields, labels, internal notes, properties or properties or assets linked to the customer, account statements, and billing details from one profile, while giving customers a secure self-service space through customer portal profile management to keep their details up to date. This helps your team respond faster, personalise service more easily, and maintain a clearer customer record across the full relationship lifecycle.

CRM Management Features

Automated Tile and Stone Job Reminders and Confirmations

Reduce no-shows, protect tile and stone technician time, reduce cancellations, and keep customers and tile and stone technicians better informed without extra manual follow-up. With automated email, SMS, and app reminders and confirmations, OctopusPro can send reminders before scheduled tile, grout, and stone restoration jobs and confirmations with the necessary tile and stone restoration booking information for upcoming, booked, rescheduled, changed, or cancelled tile, grout, and stone restoration jobs. You can also customise your reminder and confirmation messages to match your workflow and branding, helping keep every tile, grout, or stone restoration job on track and everyone informed every step of the way.

Automate Client and Staff Communication

Automate Customer and Staff Communication

Save hours of admin, reply faster, keep your admin staff, tile and stone technicians, and technicians aligned, and present a more professional and consistent image at every stage of the tile, grout, or stone restoration job. With email and SMS automations for customer updates, reminders, and internal staff communication, plus canned responses and reusable message templates, you can send status updates, on-the-way notifications, rescheduling alerts, quotes, invoices, payment reminders, follow-ups, internal prompts to staff, and consistent replies to common tile, grout, and stone restoration enquiries, tile and stone restoration questions, updates, approvals, and follow-ups without rewriting the same messages every time.

Two-Way Customer and Technician Communication

Two-Way Customer and Tile and Stone Technician Communication

Keep everyone aligned, make communication easier to track, and reduce delays caused by scattered messages. With two-way tile, grout, or stone restoration job communication and direct messaging with tile and stone technicians through OctopusPro, your team can contact customers, contact tile and stone technicians, send updates, request approvals, answer questions, and keep chat, SMS, calls, and communication history linked to the relevant tile and stone restoration record instead of scattered across personal devices.

WhatsApp Integration

Reach customers and tile and stone technicians faster, reduce communication delays, and manage WhatsApp messaging from one central system with WhatsApp Business integration through Meta. OctopusPro lets you use approved Meta templates for confirmations, reminders, status updates, follow-ups, first-contact auto-responses, and targeted bulk WhatsApp campaigns to mailing lists. It also helps you track template status, message service address, read rates, failures, and overall account activity, giving your team better visibility and control over day-to-day service communication and outreach.

Digital phone system, missed-call workflows, and call logging

Deliver a more professional calling experience, keep every call linked to the right customer record, and manage phone communication more efficiently from one system. OctopusPro lets your team handle business calls, SMS, voicemails, call routing, and call logs in one connected workflow, with in-app calling, team-based number routing, missed-call workflows, and communication history tied to the right records. This helps your team stay organised and responsive without relying on personal mobiles. See the Digital Phone System guide.

Unified Notifications Hub Across Web and Mobile

Unified Notifications Hub Across Web and Mobile

Help your team respond faster, stay organised, and keep time-critical communication from being missed with one central notifications hub across web and mobile. OctopusPro brings calls, voicemails, SMS, discussions, leads, and operational updates into a notifications centre for web and tile and stone technicians, supported by a live dashboard with tile, grout, and stone restoration enquiries, SMS, and discussion widgets. This gives reception, admin staff, and dispatchers a clear view of what needs attention next, helping them react faster to new leads, missed calls, internal updates, and time-sensitive service communication.

Share Surface, Grout, and Stone Restoration Notes, Photos, Forms, and Attachments with Tile and Stone Technicians

Give tile and stone technicians the context they need before they start, reduce back-and-forth, and help tile, grout, and stone restoration jobs get completed more accurately with better field collaboration and documentation. With tile, grout, or stone restoration job attachments, OctopusPro lets your team attach estimates, photos, site tile and stone surface inspection images, instructions, invoices, and other tile, grout, or stone restoration job-related files, while also allowing tile and stone technicians to upload before-and-after photos and other field images as the work progresses. This keeps admin staff and tile and stone technicians aligned, improves communication, and creates clearer proof of completed tile, grout, or stone restoration work and completion throughout the tile, grout, or stone restoration job.

Secure Cloud Storage for Photos, Documents, and Service Records

Secure Cloud Storage for Documents, Forms, Photos, and Tile and Stone Restoration Records

Keep critical tile and stone restoration booking information secure, accessible, and easy to find throughout the full service lifecycle. OctopusPro securely stores your business data in the cloud, giving your team reliable long-term access to the records, attachments, and documentation connected to each tile, grout, or stone restoration job. Whether your staff are in the admin dashboard, on-site at customer properties, or working remotely on admin tasks, they can quickly find the information they need to quote, schedule, deliver tile, grout, and stone restoration jobs, invoice, and follow up with confidence. This helps maintain continuity across every stage of the service process without relying on paper files or scattered files or systems.

Get Paid Faster and Keep Cash Flow Under Control

Shorten the time between completing work and collecting payment while keeping invoicing and payment records easier to manage. OctopusPro helps tile cleaning companies, stone restoration contractors, and floor polishing teams manage invoicing, payments, deposits, and refunds more efficiently. Generate invoices quickly, collect payments through supported gateways, track balances, automate reminders, and maintain clear financial records for every tile, grout, or stone restoration job. This reduces admin work and creates a smoother payment experience for both customers and staff.

Saved Cards, Card on File, and Flexible Deposit Terms

Saved Cards, Card on File, and Flexible Deposit Terms

Reduce payment friction, make it easier for customers to approve work, and support more flexible tile, grout, or stone restoration job and payment workflows. With service payment terms for deposits, card-on-file, and pay-later tile and stone restoration bookings and saved payment methods in the customer portal, OctopusPro lets you collect deposits, securely store cards for later charging, and help returning customers pay faster without re-entering their details. This is especially useful for customer intake calls, tile, grout, and stone restoration enquiries, approval-based tile, grout, and stone restoration jobs, urgent mobile tile and stone service call-outs, recurring maintenance, and balance-after-service workflows.

Card-present, mobile, and online payments in one workflow

Mobile, card-present, and online payments in one workflow

Get paid faster, reduce admin, and give customers more ways to pay with one connected payment workflow. OctopusPro supports online deposits and secure payment methods, mobile payment collection, card-present payments at the customer site or during a mobile tile, grout, or stone restoration job, and secure payment links sent with quotes and invoices. It integrates with multiple payment gateways, including Stripe, PayPal, Authorize.Net, Square, Checkout.com, eWAY, WePay, and Tap, so you can collect deposits, balances, and on-site payments more efficiently while keeping quoting, invoicing, and payment collection connected in one system.

Ad-Hoc Services and On-Site Charge Adjustments

Ad-Hoc Tile Cleaning, Grout Cleaning, Stone Restoration, and Floor Polishing Services and On-Site Charge Adjustments

Capture extra labour, tile cleaners, grout products, stone sealers, polishing pads, floor machines, restoration equipment, and supplies, and one-off charges immediately so changing tile, grout, or stone restoration job scope does not lead to missed revenue. With custom tile cleaning, grout cleaning, stone restoration, and floor polishing services and non-catalogue line items added from the fieldworker app, tile and stone technicians can record unexpected labour, extra labour time, extra tile cleaners, grout products, stone sealers, polishing pads, floor machines, restoration equipment, and supplies, and other additional tile, grout, or stone restoration job items directly in quotes, tile and stone restoration bookings, and invoices from the field.

Integrate with industry-leading payment gateways

In-App Invoicing and Payment Collection for Mobile Tile and Stone Restoration Jobs

Close out tile, grout, and stone restoration jobs faster, invoice sooner, get paid closer to tile, grout, or stone restoration job completion, and make payment collection easier while the tile and stone technician is still on-site or completing the visit. With instant invoicing and in-app invoicing and payment collection, OctopusPro lets tile and stone technicians create invoices and take payment as soon as the tile, grout, or stone restoration job is completed, helping reduce delays, improve transparency, shorten the gap between finishing the tile, grout, or stone restoration job and collecting payment, and keep cash flow improving.

Invoice Labels, Tracking, and Audit Trail

Stay organised, resolve disputes faster, and give your team clearer visibility over invoice progress with invoice labels and tags plus a detailed invoice history log and audit trail. Categorise invoices by workflow stage, track key actions such as sent, edited, paid, or voided, and quickly review what changed, when it changed, and who made the update. This makes it easier to manage finance workflows, investigate billing questions, and keep invoice records clearer and more accountable as your operation grows.

Digital Signature Capture

Approve work faster, reduce paperwork, and create a more reliable sign-off process with digital signature capture. Collect customer approval and sign-off for quotes, tile and stone restoration bookings, and invoices electronically, whether the customer signs through any browser on their own phone or device using a secure link, or signs on-site through the fieldworker app when the tile and stone technician is with them. This helps you confirm approvals faster, capture proof of service more professionally, and maintain a clearer digital record without paper forms.

Automated Payment Reminders

Improve collections, protect cash flow, reduce overdue invoices, and save your team time with automated payment reminders. Automatically send unpaid and overdue invoice follow-ups by email, SMS, and WhatsApp. It also works well with customer billing cycles for consolidated invoicing and custom invoice due dates and billing terms, making it easier to align reminders with agreed payment schedules, recurring billing arrangements, and customer-specific billing dates so you can get paid faster and manage accounts more consistently.

Branded Invoice PDFs and Payment Advice

Branded Invoice PDFs and Payment Advice

Look more professional, reduce confusion, and help customers pay faster with clear branded invoice documents. With custom invoice PDF templates, branding, and payment advice, you can add your logo, choose logo alignment, customise the layout, and style your invoices with your preferred font family, font size, font color, and border color to better match your brand. You can also add custom header and footer content, include clear payment instructions, terms, surface, grout, and stone restoration notes, or legal disclaimers, and apply different branding for different trading names, helping make invoices easier to understand, more consistent, and more professional to send.

Payment Tracking, Due Dates, and Terms

Payment Tracking, Due Dates, and Terms

Improve cash flow control, set clearer payment expectations, and make balances, deposits, refunds, and due dates easier to manage. OctopusPro gives staff and customers clear visibility of payments, receipts, deposits, and refunds, including paid amounts, outstanding balances, and payment history, while allowing you to apply invoice due dates and payment terms such as pay on completion, tile, grout, or stone restoration job start, Net terms, or fixed billing dates at invoice, customer, service, or company level. This makes it easier to support trade accounts, part-payments, and deposit-based tile, grout, and stone restoration jobs, track overdue invoices more accurately, and align reminders and collections with agreed payment schedules.

Mobile tile and stone restoration

Coordinate mobile tile and stone restoration teams without the guesswork.

Use mobile tile and stone restoration service areas, travel details, saved locations, map links, and technician availability to manage customer-site tile and stone restoration, multi-site tile and stone restoration jobs, venue tile and stone restoration bookings, and urgent tile and stone service requests more efficiently.

Service areasTravel detailsMap links

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Efficiently Manage Multi-Location Tile and Stone Restoration Contracts and Repeat Tile and Stone Restoration Work

Handle higher tile, grout, or stone restoration job volume more efficiently, deliver more consistent service, and keep strata, real estate, commercial, and multi-site tile and stone restoration jobs, or tile and stone restoration service and contract work organised from one connected system. OctopusPro helps businesses serving commercial tile and stone restoration service portfolios, trade accounts, logistics operators, government tile, grout, and stone restoration jobs, and corporate customers manage multiple tile, grout, and stone restoration jobs, repeated tile, grout, and stone restoration jobs, and long-term service contracts in one place. With tile and stone restoration history tracking, automated communication, and centralized scheduling, it becomes easier to coordinate ongoing work, maintain service quality, and manage contract customers more effectively as your business grows.

Ad-Hoc Services and On-Site Charge Adjustments

Group and Merge Invoices

Reduce billing admin, improve invoice clarity, and present customers and property managers, property managers and real estate partners, facilities managers, offices, hotels, and managed properties, and repeat customer accounts with a more professional view of charges using grouped and merged invoices. This is especially useful for trade accounts, recurring maintenance programs, and businesses managing multiple tile, grout, and stone restoration jobs for the same customer, helping you keep billing accurate and easier to manage as your operation grows.

Optimise Billing Cycles for Corporate, Multi-Location, and Repeat Tile and Stone Restoration Customers

Reduce billing admin, simplify reconciliation, and manage high-volume commercial tile and stone restoration service invoicing more efficiently with flexible billing cycle management. OctopusPro helps you group multiple completed tile, grout, and stone restoration jobs into scheduled invoices for trade accounts, strata, real estate, commercial, and multi-site tile and stone restoration jobs, or tile and stone restoration service customers, and other commercial tile and stone restoration service customers, making recurring billing clearer, more organised, and easier to control.

Tile and Stone service packages

Sell and manage tile, grout, and stone restoration packages more professionally.

Create clearer tile and stone restoration quotes, package options, service add-ons, follow-up reminders, and recurring tile, grout, stone polishing, and restoration workflows so your team can manage sales and delivery in one place.

Tile, Grout, and Stone Restoration PackagesAdd-on servicesQuote follow-ups

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Configured for Your Automotive Workflow

Configured for Your Tile, Grout, Stone Polishing, and Restoration Workflow

Run your business more efficiently with a system that fits your workflow instead of forcing you into a generic setup. OctopusPro supports mobile tile cleaning, grout cleaning, stone polishing, floor restoration operations, and customer-site service address workflows, so you can manage the way you work today and adapt more easily as your business grows.

Multi-site service area and customer property management

Multi-Site Floor Restoration and Service Area Management

Keep growing without losing control by managing multiple service areas, mobile service zones, and hybrid operations in one system. OctopusPro helps you assign tile cleaning, grout cleaning, stone restoration, and floor polishing services and tile and stone technicians by location, control which service area handles each tile, grout, or stone restoration job, filter schedules by area, and keep reporting, payments, and operations organised as your business expands. See Multi-Location POS, Booking Location Types, and Fieldworker Tile and Stone Restoration Service Areas.

Distance-Based Travel Fees and Geo-Pricing Zones

Distance-Based Travel Fees and Geo-Pricing Zones

Protect margin on mobile work and charge more accurately for travel, distance, and tile and stone restoration service area pricing. With distance-based travel fees for mobile tile and stone service call-outs and geo-pricing zones for mobile tile and stone restoration service areas, OctopusPro can automatically apply free travel thresholds, per-kilometre or per-mile charges, and different pricing by suburb, postcode, or service zone, so the right travel fee is added without manual calculation.

Team Jobs with Lead Mechanics and Assistants

Team Tile, Grout, and Stone Restoration Jobs with Lead Tile and Stone Technicians, Assistants, and Support Staff

Complete larger tile, grout, and stone restoration jobs more efficiently, define team roles more clearly, and keep accountability and payroll organised when multiple tile and stone technicians are needed on-site. OctopusPro lets you assign multiple tile and stone technicians to one tile, grout, or stone restoration job and manage support team accounts for lead tile and stone technicians and assistants for bigger tile, grout, and stone restoration jobs, online enquiry and customer-site tile, grout, or stone restoration job scheduling work, strata, real estate, commercial, and multi-site tile and stone restoration jobs, or tile and stone restoration service, and specialist support.

Real-Time Technician Activity Log

Real-Time Tile and Stone Technician Activity Log

Improve accountability, resolve disputes faster, and give managers clearer visibility with a real-time activity log and audit trail. OctopusPro records tile and stone technician actions, status changes, and tile, grout, or stone restoration job updates as they happen, making performance easier to monitor and issues easier to investigate.

Tile and Stone Technician Time Tracking, Attendance, and Timesheets

Track labour more accurately, improve payroll confidence, and get clearer visibility into tile and stone technician productivity. OctopusPro records job attendance, check-in and check-out activity, travel, tile, grout, or stone restoration job progress, and working hours in real time, helping you reduce reliance on manual timesheets and improve accountability, payroll accuracy, and reporting. See Fieldworker Check-In / Check-Out Tracking and Tile and Stone Technicians, Sub-Technicians & Payroll.

Scale with confidence

Built for solo tile and stone technicians, growing mobile teams, and tile and stone restoration businesses.

Whether you manage one tile and stone technician or a multi-technician operation, OctopusPro helps keep scheduling, dispatch, records, communication, billing, and reporting organised as demand increases.

Solo tile and stone techniciansMulti-technician restoration teamstile, grout, stone polishing, and floor restoration operations

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Tile and Stone Technician Payroll and Commission Management

Improve payroll accuracy, reduce admin, and manage tile and stone technician commissions and mixed pay models with more confidence. OctopusPro helps you calculate earnings, commissions, and payouts more reliably for employee tile and stone technicians, subcontractors, and mixed pay structures, helping reduce manual work and payroll disputes. See Fieldworker Payroll Management & Reconciliation.

Reduce missed work

Stop tile and stone restoration bookings, follow-ups, and payments slipping through the cracks.

Use reminders, statuses, notifications, customer records, quote follow-ups, and payment workflows to keep every tile, grout, or stone restoration job moving from enquiry to completion.

StatusesNotificationsPayment workflows

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Reduce Complaints and Deliver a Better Tile and Stone Restoration Customer Experience

Resolve issues faster, protect your reputation, improve customer satisfaction, and give customers more confidence with a clearer, more reliable complaint handling process. OctopusPro helps you manage complaints and service issues, handle payment issues and service questions, keep customers updated, track progress, and maintain complete customer communication records with a full history of actions taken. With issue and complaint management for service businesses, your team gets clearer workflows, better visibility, and stronger accountability so problems are handled properly, resolved faster, and nothing slips through the cracks.

Client Feedback and Review Management

Customer Feedback and Review Management

Build a stronger reputation, improve service quality, gain clearer customer insights, and add more trusted social proof with customer feedback, ratings, and reviews for service businesses. OctopusPro helps you collect internal feedback, monitor customer sentiment, and improve service quality and customer communication. You can also use Google Reviews integration and automated review requests to display public Google Reviews, send customers to your Google review page, and automate review requests by email and SMS.

Automated tile and stone restoration review requests and customer reactivation marketing

Automated review requests and customer reactivation marketing

Save time, re-engage past customers, and promote future tile cleaning, grout cleaning, stone restoration, and floor polishing services more effectively with automated follow-up and targeted outreach. OctopusPro helps you request feedback after completed tile, grout, and stone restoration jobs using Customer Feedback, Ratings & Tile and Stone Restoration Reviews, automate follow-up workflows through Workflow Automations, and use Mailing Lists plus Mailchimp Integration to re-engage customers, market seasonal or recurring tile cleaning, grout cleaning, stone restoration, and floor polishing services such as tile and stone restoration intake calls, follow-up tile and stone surface inspections, customer check-ins, strata, real estate, and multi-site tile and stone restoration jobs, and recurring tile and stone restoration work, and keep your business in front of the right audience with less manual effort.

Mailing Lists and Client Marketing

Mailing Lists and Customer Marketing

Grow repeat business, improve campaign targeting, and keep your marketing organised with built-in mailing list management software for service businesses. Create customer and staff mailing lists using filters like location, tile and stone restoration history, labels, and tile, grout, or stone restoration job status, then use them for promotions, reminders, updates, and reactivation campaigns. You can also integrate OctopusPro mailing lists with Mailchimp for email marketing, automation, and reporting, and learn how to manage campaigns more effectively in the mailing lists marketing guide.

Professional setup

A better system for tile and stone restoration businesses ready to grow.

Tile and Stone Restoration Review plans, start a trial, or book support to plan how OctopusPro can fit your services, tile and stone technicians, locations, tile, grout, and stone restoration packages, customer portal, and reporting workflows.

Pricing optionsSetup supportCustomer portal

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Accounting Integration with Xero and QuickBooks

Accounting Integration with Xero and QuickBooks

Save admin time, reduce double entry, improve accuracy, and make reconciliation easier by connecting OctopusPro with Xero and QuickBooks accounting integration. OctopusPro helps tile cleaning companies, stone restoration contractors, floor polishing teams, and property floor care and restoration teams sync customers, invoices, payments, and service items between their operational and financial systems, so tile, grout, stone polishing, and floor restoration operations, mobile tile and stone restoration jobs, strata, real estate, commercial, and multi-site tile and stone restoration jobs, and tile and stone restoration service billing records stay aligned. This makes it easier to automate invoice creation from quotes, tile and stone restoration bookings, and completed tile, grout, and stone restoration jobs, track deposits and part-payments, keep overdue balances visible, issue receipts and payment confirmations, and give your bookkeeper or accountant cleaner, more up-to-date records for reporting, reconciliation, and tax time.

Open API, Webhooks & Third-Party Integrations

Open API, Webhooks & Third-Party Integrations

Reduce manual work, connect your systems more effectively, and keep data flowing smoothly across your business with API access, webhooks, and third-party integrations. OctopusPro can connect with Mailchimp, Google Maps API, Google Reviews, Facebook Page & Messenger, and external CRM, ERP, accounting, and reporting platforms. With the Open API and webhooks, you can sync customers, tile, grout, and stone restoration enquiries, quotes, tile and stone restoration bookings, invoices, and payments, build custom portals or apps, create dashboards in Power BI, Looker, and Tableau, and trigger real-time actions such as Slack or Teams alerts when quotes change, payments are approved, or missed calls need follow-up.

Secure, Searchable Reporting for Your Entire Operation

Make better decisions faster, track performance more accurately, and keep a reliable record of your business activity with secure, searchable reporting. With real-time reporting across tile and stone restoration bookings, tile and stone technicians, customers, invoices, payments, sales, and operational activity, you can quickly find the data you need, monitor trends, export reports when required, and maintain clear visibility across your entire operation.

Keep Working Online or Offline

Reduce delays, keep tile and stone restoration bookings progressing, and give your team more reliable access to the information they need, even when internet coverage is weak or temporarily unavailable. OctopusPro lets admin staff and tile and stone technicians manage tile and stone restoration bookings, customer details, tile and stone restoration booking information, and tile and stone technician tasks from anywhere, whether they are in the admin office, on the road, or on-site at a customer property. With offline capability, tile and stone technicians can continue working in the app and update tile and stone restoration booking details without interruption, then sync their changes once the connection is restored. This helps maintain productivity in the field, supports uninterrupted service, and reduces the risk of delays caused by poor connectivity.

Offer a Branded App Experience for Your Tile and Stone Restoration Business

Strengthen your brand, make your business look more professional and established to tile and stone technicians, and give repeat customers an easier way to remember, access, and stay connected with your business. With your own branded service industry app, you can publish the OctopusPro app under your company name and business identity, helping your business appear more professional and consistent. For customers, this is especially valuable if you offer repeat or recurring tile cleaning, grout cleaning, stone restoration, and floor polishing services, as they can access your business more easily and receive push notifications through your branded app, helping build stronger familiarity, trust, and long-term loyalty.

Available Wherever Your Team Works

Keep admin staff and tile and stone technicians productive from the admin office, the road, or the customer site with one connected system available on iOS, Android, and the web. With fieldworker app access and mobile tile and stone restoration management, your team can stay connected and manage work from anywhere.

Reliable Cloud-Based Data Security

Protect sensitive business data while maintaining stronger access control, accountability, and operational control across your team. OctopusPro supports role-based user permissions and secure staff access control, helping reduce risk while ensuring the right team members can securely access the records and information they need from anywhere.

Tile and Stone Restoration Videos and User Guides

Help your team get up to speed faster and make better use of the platform with the OctopusPro User Guide, webinars, onboarding supplies, and tile and stone restoration videos and product walkthroughs. Find step-by-step setup guides, tutorials, and real workflow examples to support onboarding, daily operations, and ongoing improvement across your admin team and field teams.

Implementation support

Launch your tile, grout, stone polishing, and restoration workflow with expert support.

Get help planning your setup, organising tile and stone technicians, services, tile and stone restoration booking forms, customer portal options, pricing, reminders, and reporting workflows so your tile and stone restoration business can move from enquiry to paid tile and stone restoration booking with less friction.

Setup guidanceWorkflow planningTeam onboarding

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