Run pet sitting, dog walking, grooming, training and mobile vet operations with less admin.
OctopusPro helps animal care businesses manage enquiries, online bookings, pet and patient records, recurring care, staff schedules, mobile visits, communication, payments, payroll and reporting from one connected platform.
User guide: OctopusPro field service management software guide for scheduling, dispatch, invoicing and mobile teams
Explore the OctopusPro solution built for your animal care industry.
Compare dedicated workflows for veterinary clinics, grooming businesses, dog trainers and dog walking teams, then open the solution that best matches how your business delivers care.
Veterinary clinics & mobile vets
Veterinary practice management software for clinics and mobile vets
Manage clinic appointments, mobile vet visits, patient details, intake forms, follow-ups, reminders, invoices and payments.
Salon, mobile & hybrid grooming
Pet grooming software for salons and mobile groomers
Handle grooming appointments, service add-ons, deposits, recurring visits, before-and-after photos, groomer schedules and customer updates.
Dog trainers, K9 trainers & classes
Dog training and K9 training scheduling software for trainers and puppy classes
Schedule private sessions, assessments, puppy classes, training packages, progress notes, reminders and group bookings.
Dog walkers & recurring pet care
Dog walking software for recurring walks and pet care teams
Plan recurring walks, group walks, service areas, staff routes, access notes, GPS visit proof, photos and customer notifications.
Manage the full animal care workflow without spreading work across calendars, spreadsheets and message threads.
Use OctopusPro as the central system for animal care enquiries, quotes, bookings, dispatch, pet details, field updates, customer communication, invoicing and management reporting.
User guides: accept online bookings through your website with the customer portal • service booking management software guide for animal care appointments
Pet sitting & dog walking
Daily walks, home visits, recurring care, access notes, group walks and customer updates.
View dog walking software for recurring walks and pet care
User guides: repeat and recurring customer bookings for ongoing pet care • fieldworker service areas for dog walkers and pet sitters
Pet grooming
Salon, mobile and hybrid appointments, add-ons, deposits, capacity and before/after proof.
View pet grooming software for salon and mobile groomers
User guides: service pricing, packages, add-ons and deposit setup • storefront, mobile and remote service delivery types
Dog training & K9 services
Assessments, private sessions, programs, puppy classes, packages and progress notes.
View dog training and K9 scheduling software
User guides: group booking and class scheduling for puppy classes • service packages and bundles for training programs
Veterinary & mobile vets
Clinic, home visit and telehealth scheduling with patient details, triage and follow-up tasks.
View veterinary practice management software
User guides: clinic, mobile and remote booking location setup • digital intake forms and animal care checklists
Capture
Website booking, enquiry form, phone lead or manual booking.
User guides: lead capture form for animal care website enquiries • inquiry follow-up and lead conversion guide
Qualify
Collect pet, customer, access, location and care details.
User guides: custom fields for booking intake and CRM data • customer property records for pets and dependents
Schedule
Match service, area, availability, skills and travel time.
User guides: fieldworker availability finder for job assignment • real-time fieldworker availability scheduling
Deliver
Send job details to the mobile app with notes and checklists.
User guides: fieldworker check-in and GPS time logs • forms and checklists for service delivery
Bill
Create invoices, collect deposits, payments and refunds.
User guides: invoice billing payment and refund management • track booking payments and reconcile transactions
Retain
Use reminders, reviews, follow-ups and reports to grow.
User guides: recurring service reminder automation • customer feedback ratings and reviews
Every listed animal care industry has the features buyers expect to see.
Each feature cluster links directly to the most relevant OctopusPro user guide, helping animal care teams understand the setup options behind every workflow.
User guide: service list management features for online bookings, add-ons, payment rules and recurring services
Pet sitting businesses
- Pet profiles, feeding instructions, medication notes and temperament details
- Home access, key handling, alarm, parking and entry instructions
- Recurring visits, overnight stays, holiday care and multi-pet households
- Visit notes, photos, incident tracking, customer updates and review requests
User guides: customer properties for pet profiles, dependents, assets and locations • recurring bookings setup for ongoing pet care visits • issue and complaint management for animal care service quality
Dog walking businesses
- Daily and weekly walk schedules, group walks and capacity controls
- Walker service areas, route planning, nearby bookings and live dispatch
- Check-in/out, GPS logs, walk notes, photos and customer notifications
- Recurring invoices, consolidated billing, packages and payment tracking
User guides: fieldworker service areas and locations • real-time field worker location tracking • customer portal recurring bookings
Pet grooming businesses
- Mobile vans, salons, home visits and hybrid service locations
- Breed, coat, size, temperament, add-ons and grooming history
- Deposits, cancellation rules, before/after photos and product sales
- Groomer availability, station or van capacity, payroll and commissions
User guides: create services with pricing, add-ons, deposits and pay rates • service payment terms and deposit rules • fieldworker commission and pay rate setup
Dog training, K9 and puppy classes
- Assessments, private sessions, multi-session programs and class capacity
- Behaviour notes, training goals, progress tracking and follow-up tasks
- Packages, prepaid bundles, waitlists, rescheduling and customer messaging
- Trainer calendars, service areas, certifications, forms and attendance records
User guides: group booking and class scheduling software • service packages and bundles for multi-session programs • customer self-service appointment rescheduling
Veterinary clinics and pet wellness teams
- Patient records, triage intake, visit reason, vaccination and follow-up details
- Clinic, home visit, mobile vet and remote consultation scheduling
- Forms, consent, photos, attachments, referrals and post-visit reminders
- Invoices, payments, refunds, customer statements, reporting and staff performance
User guides: service delivery types for clinic, mobile and remote appointments • forms and checklists for veterinary intake • invoice billing payment and refund management
Shared OctopusPro platform features
- CRM, enquiries, quotes, bookings, customer portal and online booking
- Pet and patient records, custom fields, notes, files, photos and forms
- Calendar, dispatch, fieldworker app, service areas, GPS and availability
- SMS/email/WhatsApp reminders, invoices, payments, payroll, reports and reviews
User guides: OctopusPro user guide platform overview • automated reminders and confirmations • live reports and analytics guide
Keep pet records, booking intake and scheduling close together so staff can act faster.
Keep pet details, intake questions, booking rules and staff schedules connected so office teams and fieldworkers can move faster without losing important care information.
User guides: customer property records for pets, dependents and locations • service booking management software guide for animal care appointments
Pet and patient records
- Pet names, breeds, age, size and behaviour
- Feeding, medication, medical and access notes
- Linked service history, photos and documents
User guides: manage pet profiles as customer properties • select a pet or customer property during booking
Booking intake
- Website booking and enquiry capture
- Custom questions, forms and file uploads
- Quote approval, booking conversion and deposits
User guides: accept online bookings through your website • custom fields for booking, lead capture and pet intake data • edit inquiry details and qualify leads
Scheduling
- Availability, skills, service area and workload matching
- Nearby bookings, route planning and location scheduling
- One-off, repeat and recurring appointments
User guides: weekly booking calendar for scheduling and capacity planning • fieldworker availability finder • filter calendar by area and location type
Give mobile teams the job context they need, then connect visit completion with billing and reporting.
Animal care work often happens away from the office. OctopusPro helps office staff, fieldworkers and customers stay aligned before, during and after each visit.
User guides: fieldworker check-in and check-out tracking • booking communication by email, SMS, calls and chat
Mobile job management
- Assigned jobs, customer and pet details in the app
- On the way, arrived, started and completed statuses
- Notes, photos, forms, checklists and proof of service
- GPS logs and real-time fieldworker tracking
User guides: fieldworker check-in and GPS time logs • real-time field worker location tracking • forms and checklists overview
Communication and follow-up
- Booking confirmations, reminders and staff notifications
- Email, SMS, calls and customer messaging workflows
- Recurring service reminders, reviews and retention follow-up
- Complaint, issue and quality follow-up tracking
User guides: automated reminders and confirmations • real-time discussion board for bookings and issues • add and manage issues or complaints
Payments and payroll
- Invoices, deposits, online payments and manual payments
- Refunds, payment status tracking and customer balances
- Staff pay rates, commissions and fieldworker earnings
- Product sales, add-ons, packages and payout reconciliation
User guides: service payment terms and deposit rules • refund management workflow for bookings and invoices • fieldworker payroll and commission management
Reporting and growth
- Bookings, revenue, payment and staff performance visibility
- Lead source, conversion, recurring work and service reporting
- Outstanding payments, operational bottlenecks and growth trends
- Xero/QuickBooks and finance workflow alignment
User guides: live reports and analytics • lead source tracking and marketing attribution • inquiries statistics dashboard
Designed for animal care teams that need more than a simple appointment calendar.
Basic booking tools can take appointments, but animal care businesses also need pet records, service-specific intake, staff and route scheduling, mobile proof of service, payments, payroll, reporting and customer self-service.
- Better customer experience through online booking, reminders and customer portal access
- Less office admin through connected enquiries, quotes, bookings and invoices
- More consistent service delivery through checklists, notes and standard workflows
- Cleaner growth path for solo operators, mobile teams, salons, clinics and multi-location operations
User guides: customer portal profile management • customer portal flags and permissions • customer portal booking cancellation rules
Configure the page around real animal care operations.
Set up service categories, pet-specific custom fields, service areas, provider availability, online booking rules, forms, payment terms, templates, fieldworker permissions and reporting dashboards so each service type works the way the business operates.
- Mobile service, fixed-location, customer-location and remote/online appointment options
- Individual staff, teams, subworkers, contractors and commission-based pay structures
- Booking rules for deposits, cancellations, recurring services and package-based work
- Templates for confirmations, reminders, follow-ups, invoices and review requests
User guides: service delivery types setup guide • fieldworker working hours and availability • payment methods configuration guide for customer payments
Run bookings, pet profiles, mobile visits, staff schedules, communication, invoices, payments and reports in one system.
Use OctopusPro to replace disconnected calendars, spreadsheets, paper notes and scattered messages with one professional animal care management platform.
User guide: OctopusPro field service management software guide
Questions animal care buyers often ask before choosing software.
Can one account manage different animal care services?
Yes. You can configure separate service types, forms, booking rules, staff skills, prices and workflows for pet sitting, dog walking, grooming, training and veterinary services.
User guides: create and configure service categories and pricing • custom fields for service-specific animal care data
Can customers book recurring care online?
Yes. OctopusPro supports repeat and recurring bookings, customer portal access, reminders and booking rules for ongoing services such as daily walks, weekly grooming or follow-up visits.
User guides: repeat and recurring bookings for customers • recurring service reminder automation
Can fieldworkers update jobs from the road?
Yes. Mobile teams can view booking details, update job status, add notes, complete forms and upload photos, helping the office and customer stay informed.
User guides: fieldworker check-in and check-out tracking • contact fieldworkers from bookings and quotes
Veterinary practice management software for clinics and mobile vets
Explore OctopusPro veterinary practice management software for clinics and mobile vet services
User guide: mobile, storefront and remote veterinary booking setup
Pet grooming software for salons and mobile groomers
Explore OctopusPro pet grooming software for salons and mobile groomers
User guide: pet grooming services, add-ons, deposits and pay rates
Dog training and K9 training scheduling software for trainers and puppy classes
User guide: class scheduling and group booking guide
Dog walking software for recurring walks and pet care teams
Explore OctopusPro dog walking software for recurring walks and pet care teams
User guide: service areas and recurring visit scheduling
Start managing bookings, pet records, field staff, invoices and customer communication from one connected platform.
Use OctopusPro to replace disconnected calendars, spreadsheets and message threads with a more professional workflow for animal care teams.